We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Musa Nathan MUPFEKERI
Harare, Zimbabwe

OVERALL

1.0 of 5 bubblesReviewed 26 Jul 2023via mobile
1. Infrastructure 5 Star.
2. Food 3 Star.
3. Environment 5 Star.
4. Service 3 Star.
5. Management 2 Star.
6. Rooms 3 Star.
7. The Rooms are not clean.
8. The Rooms are outdated.
9. Sanitary Ware is old and ugly.
10. Spa is 3 Star.
11. The lobby in the villas is nice.
12. Very romantic place.
13. Senior Management is rude especially the GM and the Front Office Asian Lady.
Date of stay: November 2022
Trip type: Travelled on business
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
George Cohen, Other at Saxon Hotel, Villas and Spa, responded to this review
Responded 07 Sept 2023
Dear MNMupfekeri,

Thank you for your review, please can I ask you to contact me on managingdirector@saxon.co.za with further information pertaining to your experience with us? I would like to investigate further.

Best regards,
George Cohen
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
Tripadvisor
R 3 844
Fully refundable
  • Hotels.com
  • Algotels
  • travelup.com
1.7 km from Saxon Hotel, Villas and Spa
Free Wifi
Pool
Exterior
Radissonhotels.com
R 2 576
  • Tripadvisor
    R 2 571
  • Hotels.com
  • Booking.com
2.3 km from Saxon Hotel, Villas and Spa
Free Wifi
Pool
Tripadvisor
R 3 115
Fully refundable
No prepayment needed
  • Hotels.com
  • Booking.com
  • Algotels
10.0 km from Saxon Hotel, Villas and Spa
Free Wifi
Free parking
Tripadvisor
R 1 664
R 1 420
  • Booking.com
  • Algotels
  • Hotels.com
9.9 km from Saxon Hotel, Villas and Spa
Free Wifi
Free parking
Bella Casa Guesthouse
Tripadvisor
R 2 132
R 670
  • Hotels.com
  • Priceline
  • eDreams
6.4 km from Saxon Hotel, Villas and Spa
Free Wifi
Free parking
Tripadvisor
R 1 983
Fully refundable
  • Hotels.com
  • Booking.com
  • Algotels
10.0 km from Saxon Hotel, Villas and Spa
Free Wifi
Restaurant
Algotels
  • travelup.com
  • Radissonhotels.com
    R 1 785
  • Priceline
2.7 km from Saxon Hotel, Villas and Spa
Free Wifi
Pool
Hotels.com
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    R 1 399
  • Algotels
2.0 km from Saxon Hotel, Villas and Spa
Free Wifi
Pool
Booking.com
  • Hotels.com
  • Expedia.com
    R 1 225
  • Algotels
2.1 km from Saxon Hotel, Villas and Spa
Free Wifi
Free parking
Algotels
  • Hotels.com
  • Expedia.com
    R 773
  • StayForLong
2.1 km from Saxon Hotel, Villas and Spa
Free Wifi
Free parking
View more hotels in Sandton
Reviews (895)
Filter reviews
895 results
Traveller rating
767
61
30
18
19
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
767
61
30
18
19
Show reviews that mention
All reviews the main hotel high tea four seasons gorgeous hotel koi pond luxury hotel long flight jo burg butler suite safari johannesburg botswana mandela oasis
Selected filters
Filter
Updating list...
31 - 36 of 895 reviews
Reviewed 9 July 2023

The staff are exceptional: professional, knowledgeable, enthusiastic, and a pleasure to engage with.
The facilities are in fine shape. They grow their own produce, offer a refined menu, a multinational wine list, a gym with a squat/bench rack, two pools, and a spa (we did not spa).
Our room was spacious and comfortable. Excellent bed. Fantastic shower. Two sinks.
The neighborhood is safe and tree-shaded for exploring, although the high walls around every property are imposing. Sandton is an upscale suburb, with reasonable access to the apartheid museum and the rapidly evolving Soweto.

Room tip: Winte weather is tolerable.
Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Larry S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
George Cohen, Other at Saxon Hotel, Villas and Spa, responded to this reviewResponded 7 September 2023

Dear travelfurthersoon,

Thank you for sharing the feedback of your recent stay, we're delighted that you managed to explore some of our historical landmarks during your time with us. Please let me know when you are next in Johannesburg, we'd love to welcome you back.

Best regards,
George Cohen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2023 via mobile

Everything about Saxon felt special to us. We were treated like royalty by a wonderful set of people. Each food experience in Saxon was memorable and the service top notch. The hotel grounds are beautiful and the dining room is stunning. Rooms are modern and contemporary.

The hotel has the proud legacy of being the residence of Mr.Mandela after his release and it reflects in his photographs, artwork and memorabilia. It is an inspiring atmosphere made ever so special by the exceptional standards of service that the staff demonstrate.

Thank you Saxon!!

Date of stay: June 2023
Trip type: Travelled with family
Thank ShubhranshuPatnaik
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
George Cohen, Other at Saxon Hotel, Villas and Spa, responded to this reviewResponded 7 September 2023

Dear ShubhranshuPatnaik,

Thank you for the review of your recent visit. I am delighted that you experienced the true essence of the Saxon during your visit and hope to be able to welcome you back soon.

Best regards,
George Cohen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2023

High Tea at the Saxon Hotel was the most amazing experience ever. Matthew Foxon the
Executive Chef and the L and L Team not only gave us the most professional service but went way and beyond making us feel special and welcome. The savory
and sweet eats was an experience on its own, making each mouthful an explosion of pleasure. Coupled with the best Champaign I have ever drunk and a wonderful selection of tea's.
We will definitely be going back.
Rose and Louis

Date of stay: June 2023
Trip type: Travelled as a couple
Thank Trek33624688657
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
George Cohen, Other at Saxon Hotel, Villas and Spa, responded to this reviewResponded 7 September 2023

Dear Trek33624688657,

Thank you for the review of your tea experience, I have shared your lovely feedback with Chef Matthew Foxon and our team.

We look forward to welcoming you back for another dining experience soon.

Best regards,
George Cohen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2023

stayed here twice in the last 2 weeks. exceptional service as always and is my go to hotel when in Joburg. from the arrival to the accommodations to the food to the departure .... top notch!
Highly recommend. True oasis!

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank hiteshp997
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
George Cohen, Other at Saxon Hotel, Villas and Spa, responded to this reviewResponded 7 September 2023

Dear hiteshp997,

Thank you for your lovely review! We are delighted you enjoyed your stay.

Best regards,
George Cohen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2022 via mobile

The hotel is a great oasis in the heart of Johannesburg. The service was great and the staff take care of you throughout your stay.
The only complaint was that it is under construction, which wasn’t noted anywhere on their website. The one pool is closed and the other is surrounded by noisy construction. Unfortunately, this made it not very relaxing when we wanted to lay by the pool.
Once this is complete, I think the hotel will be lovely, but wish that this was told before we booked. It’s also part of the luxury hotel collection, so great for Amex platinum holders.

Date of stay: December 2022
Trip type: Travelled as a couple
1  Thank jasonaw1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews