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All reviews nelson mandela square third floor a business class room train station business hotel sandton city tambo airport nespresso machine business trip convenient location pool deck late checkout modern hotel shuttle service free shuttle hotel restaurant south africa
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Reviewed 19 June 2018

Me and my wife where in Sandton we decided to come and have a cup of coffee at
Central One Restaurant service was great .place is lovely inside .next time if we get a chance we love to spend a night very central close to most shops the bonus the gautrain

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Moonoveraquarius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ga... W, General Manager at Radisson Blu Gautrain Hotel, responded to this reviewResponded 25 June 2018

Dear Moonoveraquarius,

Thank you sharing your experience at the Radisson Blu Gautrain Hotel.

As OUR VALUED GUEST, we appreciate your feedback and are delighted to hear that you enjoyed your experience in Central One.
We would be delighted for you both to come and spend a night with us soon.

Thank you once again for your time and 4* Rating, we are looking forward to welcoming you back soon.

Werner Geere
General Manager
Radisson Blu Gautrain Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018 via mobile

Great location with lot of restaurants nearby. Very helpfull and friendly staff! I would like to thank Mr. Paul Cosser, receptionist Lovious Motlogi and Younwaba Jaxa for making our journey very pleasant!

Date of stay: June 2018
Trip type: Travelled as a couple
Thank nishiyamamiho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ga... W, General Manager at Radisson Blu Gautrain Hotel, responded to this reviewResponded 25 June 2018

Dear nishyamamiho,

Thank you for sharing your experience at the Radisson Blu Gautrain Hotel through TripAdvisor.

As OUR VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay with us. With our ‘Yes I Can’ spirit to serve and 100% Guest Satisfaction Guarantee, we take great pride in not only meeting, but exceeding your expectations.

Thank you for spending your birthday with us, We hope it was a special day and that the rest of your holiday is going well.

Thank you once again for your time and we are looking forward to welcoming you back soon!

Werner Geere
General Manager
Radisson Blu Gautrain Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Radisson Blu Ga... W, General Manager at Radisson Blu Gautrain Hotel, responded to this reviewResponded 25 June 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 11 June 2018

I stayed at the hotel a number of times and agree that it is extremely conveniently located. The service is good, rooms are fine and staff obliging

There is one recurrent problem in the lounge/restaurant area: the staff have the music blasting away, making conversations and phone calls extremely difficult. Every time one has to ask the staff to turn down the volume, which is sometimes only grudgingly done, adding to the problem. When will hotels get it right that background music is meant to be just that - background - not played at disco level preventing normal conversations from going on? Fix this up and the place will be worth visiting again.

Date of stay: May 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank RobertK8219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ga... W, Front Office Manager at Radisson Blu Gautrain Hotel, responded to this reviewResponded 12 June 2018

Dear Robert K,

Thank you for sharing your experience at the Radisson Blu Gautrain Hotel through TripAdvisor.
As OUR VALUED GUEST, we appreciate your feedback. I am sorry to hear about the noise issue. Our goal is to create ambience and certainly not to create a nuisance. As the Front Office Manager, it is my responsibility to ensure that the lobby music is at an acceptable level and I will exercise more diligence in this regard.
I appreciate you taking the time to bring this to my attention and hope that on your next stay that I could say hello on check-in.
I will take care of this and make sure that we are worth visiting again.
Regards,
Paul Cosser
Front Office Manager
Radisson Blu Gautrain

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Reviewed 4 June 2018

this is a great hotel. full of activities and places to go. i was particularly happy with the breakfast and service in general. had a blast at the rock n roll at the mandela square. south africa knows how to have a good time

Date of stay: May 2018
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank philward765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson Blu Ga... W, General Manager at Radisson Blu Gautrain Hotel, responded to this reviewResponded 7 June 2018

Dear philward765,

Thank you for sharing your experience at the Radisson Blu Gautrain Hotel through TripAdvisor.
As OUR VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay with us. With our ‘Yes I Can’ spirit to serve and 100% Guest Satisfaction Guarantee, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our services and will be shared with the team to continue to inspire and motivate them to deliver exceptional service. Thank you once again for your time and we are looking forward to welcoming you back soon!

Werner Geere
General Manager
Radisson Blu Gautrain Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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