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Reviewed 14 May 2020

Our check-in at reception was quite pleasant and staff was friendly, the rooms are very small, everything was clean, but something needs to be done about the shower outlet aswell as the basin, water blocks all the time, not hygienic, toilet seat was broken, breakfast was nice, will not be going back.

Room tip: Rooms are extremely small..
Date of stay: March 2020
    • Value
    • Sleep Quality
    • Service
1  Thank Destination217915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
signatureluxhotels, Manager at Signature Lux Hotel by Onomo, responded to this reviewResponded 15 May 2020

Good day,

Thank you for taking the time to review the Hotel. We apologies for the inconvenience at the with maintenance issues caused during your stay. We will rectify this internally.

We do hope you will give us another opportunity to wow you

Regards
Signature Lux Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2020

Overall the room served its purpose as an overnight stay, after flying into Johannesburg from UK. Couldnt check in until 14.00 after arriving at hotel at 11.00. Even after explaining we had been on a long flight.
Hotel was well situated next to Shopping Mall and resturants.
Room was very small but clean and modern in design. Bed was comfortable. Considering its location it was quite. However the hairdryer didnt work.

Date of stay: March 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank lifelongdreams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
signatureluxhotels, Manager at Signature Lux Hotel by Onomo, responded to this reviewResponded 23 March 2020

Good day

Thank you for taking the time to review the Hotel

Can you please advise the date of your Travel

Signature Lux Hotel by ONOMO Sandton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2020

I stayed here while exhibiting at the Sandton Convention Cente, which is just around the corner.
The room was fresh and clean and the bed very comfortable.
Bathroom likewise very clean (although the toilet roll holder kept falling off the wall).
Breakfast takes place in the coffee shop next door, and includes coffee/tea, juice, and one of 5 set breakfasts.. a good range. And well prepared. Note that it can fill up at peak times.
Location wise it can't be beaten. A short walk from the Gautrain station (300m or so).. adjacent to Nelson Mandela Square (restaurants of every type)... and about 200m from Sandton City and the Convention Centre.
There is a lock-up facility to leave your luggage if you arrive early (free) or leave late (for a tiny fee).
Reception desk was quick and efficient, and you can expect smiles and greetings from all staff, even if you pass a cleaner in the hallway.

Room tip: Close your windows at night, cos some clown revved his motorbike in the road at 3am and woke the whole hotel
Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank CaroMorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Signatureluxhotel, Manager at Signature Lux Hotel by Onomo, responded to this reviewResponded 6 March 2020

Good day
Thank you for taking the time to review the Hotel
We are absolutely delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip.
Kind regards
Signature Lux Hotel by ONOMO Sandton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2020 via mobile

This hotel is perfect for an affordable overnight in the middle of Sandton. Lovely coffee hop at reception which serves delicious food. Rooms have all the amenities you need and very clean.
Staff at reception ( at different times of the day) are unfriendly and do not make you feel welcome at all. But if it’s all about a quick stay over , this is the best you can do.

Date of stay: March 2020
Trip type: Travelled solo
Thank pierredM7945PZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Signatureluxhotel, Manager at Signature Lux Hotel by Onomo, responded to this reviewResponded 4 March 2020

Good day
Thank you for taking the time to review the Hotel
We are absolutely delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip.
Kind regards
Signature Lux Hotel by ONOMO Sandton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2020

We spent 4 days in this hotel because of a business trip. The hotel is very clear and clean. It also has a small "restaurant" where you can have breakfast. But we did not use it, because the Nelson Mandela Squire is only 1 minute away and there are many restaurants. We took breakfast in the surrounding area. The only thing I criticize about the hotel, there is no closet for clothes ! If you arrive with a big suitcase, you have to put it on the floor and that makes the small rooms even smaller. But otherwise it is OK and I would come back too.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank 889guidoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Signatureluxhotel, Manager at Signature Lux Hotel by Onomo, responded to this reviewResponded 4 March 2020

Good day
Thank you for taking the time to review the Hotel
We are absolutely delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip.
Kind regards
Signature Lux Hotel by ONOMO Sandton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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