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All reviews nelson mandela square fantastic location sandton mall stayed for one night south africa gautrain porter
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Reviewed 5 January 2020 via mobile

A family of five, in three rooms, first stop off in South Africa on a three week trip, only stayed one night. Allowed early access to rooms free of charge. Small rooms, but clean and tidy, close to train and Nelson Mandela square. Breakfast at cafe next door very good and reasonably priced too. Hotel staff polite and helpful. Issue with shower in our daughter’s room was resolved swiftly, no other issues what so ever, would stay again.

Date of stay: December 2019
Trip type: Travelled with family
2  Thank 447debbiee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Signatureluxhotel, Manager at Onomo Johannesburg Sandton, responded to this reviewResponded 13 January 2020

Good day
Thank you for taking the time to review the Hotel
We are absolutely delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip.
Kind regards
Signature Lux Hotel by ONOMO Sandton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2019

I stayed at the Signature Hotel recently for work. It is conveniently located near Sandton City and Nelson Mandela Square. The room is very small - fine for 1 person for a short stay. The design is modern and clean, and the staff are friendly. Great breakfast is served in the little cafe next door. There isn't a cupboard in the room, and only 3 hooks on the wall to hang your clothes- which is fine for short stays but could be a problem if you're staying longer. The bed is comfortable and clean - will use this hotel again for next quick business visit.

Date of stay: December 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Andrew R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Signatureluxhotel, Manager at Onomo Johannesburg Sandton, responded to this reviewResponded 18 December 2019

Good day
Thank you for taking the time to review the Hotel
We are absolutely delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip.
Kind regards
Signature Lux Hotel by ONOMO Sandton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2019

Pleasantly surprised at the Hotel's proximity to the mall. Quiet, safe, clean, very attentive and friendly front office personnel.Service was great and food was awesome. They look after every detail and make your stay pleasant. Will be definitely back soon!

Date of stay: June 2019
    • Value
    • Cleanliness
    • Service
3  Thank anilt413
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Signatureluxhotel, General Manager at Onomo Johannesburg Sandton, responded to this reviewResponded 2 December 2019

Good day
Thank you for taking the time to review the Hotel
We are absolutely delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip.
Kind regards
Signature Lux Hotel by ONOMO Sandton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2019

Great facility and greatly situated.Staff were amazingly friendly and of great help felt at home.I will definitely make another visit and tell the world about this place.To all staff keep up the good work all the best.

Date of stay: November 2019
Trip type: Travelled with family
Thank Executivesyd123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Signatureluxhotel, Manager at Onomo Johannesburg Sandton, responded to this reviewResponded 9 November 2019

Good day
Thank you for taking the time to review the Hotel
We are absolutely delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip.
Kind regards
Signature Lux Hotel by ONOMO Sandton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2019

The hotel location is the best thing about the place. It is neat and well maintained. Modern fittings and a strangely lit blue bathroom (if that's your thing).

Hanging out: There is no pool area or games room... just a room with a bed, shower, tv and not much else.

Staff: The staff were ok, I guess - despite having a "convenient" self service check-in area that took my payment but didn't complete the check-in so I had wait in the extraordinarily long queue to have a face-off with the staff anyway.

Room: The room I stayed in was basic but functional. Not too much room so it's ideal if you don't intend to spend your days holed up in the hotel. Not many other places to chill in the hotel except the lobby area which always seemed like the centre of a bustling train station in my opinion. The lobby had a coffee station at least, but when I was there it didn't have any coffee available.

Food: There is no restaurant in the actual building, but just outside the lobby door and a short hop across the parking garage is the eatery - it's pretty basic but that's ok since Sandton City Mall is right outside and there will be plenty places with great variety to dine on there. All in all I would recommend it for a city stay since most of your time will be spent out and it's affordable compared to the exorbitant hotel/ B&B options in the Sandton area

Date of stay: January 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank Sam b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Signatureluxhotel, Manager at Onomo Johannesburg Sandton, responded to this reviewResponded 11 November 2019

Good day,
Thank you taking the time to review the Hotel, we appreciate you feedback.
Regards
Signature Lux Hotel by ONOMO Sandton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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