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Traveller rating
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All reviews west point two bedroom apartment washer and dryer well equipped kitchen self catering swimming pool mandela square excellent location shopping centre enjoyed my stay executive security fingerprints amenities wifi accommodation gym
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Reviewed 6 March 2020 via mobile

Stayed at Westpoint for a week and the hospitality was first grade. The views are absolutely stunning makes you forget that your staying at the heart of Sandton. You actually think you somewhere in Cape Town

My only problem was the Wi-Fi it was sometimes on and off. But besides that everything about the place was great

Date of stay: February 2020
Trip type: Travelled with family
Thank NombusoS4
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lolo Nyasha, Marketing at WeStay Westpoint Apartments, responded to this reviewResponded 17 March 2020

Dear Nombuso,

Thank you for the kind words! We’re so happy your stay at WeStay Apartments-Westpoint went so smoothly. Would you mind sharing with your friends who visit Sandton? We’d love to continue providing great service to awesome guests like you. Thanks again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2020

The apartment was spacious, clean and very comfortable. The access system with fingerprints was down which made arriving and leaving a bit cumbersome but the staff were quite helpful and I was only delayed on a couple of the many occasions coming in and out. A four night stay meant the extra space particularly the living area and balcony definitely made the experience in Sandton a better one. Benmore shopping centre down the road conveniently has all your grocery requirements available, as well as a wide selection of restaurants and take aways.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank Brad G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lolo Nyasha, Marketing at WeStay Westpoint Apartments, responded to this reviewResponded 17 March 2020

Dear Brad G,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we will work on all the issues you mentioned. We count ourselves lucky for customers like you. Would you mind sharing with your friends who visit Sandton? We’d love to continue providing great service to awesome guests like you. Thanks again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2020

Stayed for one night. Were told there is AC in the room, but could only find it in the leaving room. None in the bedroom. Tried to switch the TV on, but the remote could not work. Tried to call reception by dialing 9 but no answer. In the morning tried again reception by dialing 9 for help with the lugage, but... no answer...



For me, not again...

Date of stay: February 2020
Trip type: Travelled on business
Thank Thebull1967
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lolo Nyasha, Marketing at WeStay Westpoint Apartments, responded to this reviewResponded 26 February 2020

Dear The Bull,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.Please accept my sincere apology . I am very sorry to learn that your experience with us, was less than adequate.
I would like to thank you for bringing this to our attention. It will help us improve our operations and services in future.
Our hotel has always taken pride in ensuring that our guests have the feeling of it being at home away from home. Our main aim being guest satisfaction and quality delivery. We take our guests and their well-being seriously and hope to meet our guest’s expectations and we have failed greatly on this occasion.Please give us another chance to turn your experience with us around.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2020

Excellent location, rooms were big enough and perfect for family, excellent security, safe parking, excellent service from staff and the pool area was beautiful. Very close to shopping mall for convenience. I will definitely come back here.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank asikho592523
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lolo Nyasha, Marketing at WeStay Westpoint Apartments, responded to this reviewResponded 2 March 2020

Dear Asikho,

Thank you for the kind words! We’re so happy your stay at WeStay Apartments-Westpoint went so smoothly. Would you mind sharing with your friends who visit Sandton? We’d love to continue providing great service to awesome guests like you. Thanks again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2020

Good place and building, nice spot close to everything that we were interested, specially the Mandela square, and nice and gentle staff. Unfortunately the apartment was not so good and the air conditioning was not working and the lord was unable to do something. Apartments owner fail.....

Date of stay: January 2020
Trip type: Travelled with family
Thank Bernardo F
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Pamela1Niemand, Guest Relations Manager at WeStay Westpoint Apartments, responded to this reviewResponded 27 January 2020

Dear Bernard,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we will work on all the issues you mentioned.! We count ourselves lucky for customers like you. We look forward to welcoming you again in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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