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Reviewed 4 January 2021

Had a great time with my wife and son. Celebrated our xmas and my wife’s birthday on the 25th of December 2020, and it felt like we were at home away from our home. The staff was friendly and I loved the pool deck.

Date of stay: December 2020
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Thank Maliks_Dad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Guest Services / Front Office at Radisson Blu Hotel Sandton, Johannesburg, responded to this reviewResponded 5 January 2021

Dear Maliks_Dad,

Thank you very much for selecting the Radisson Blu Hotel Sandton as your hotel of choice.
We strive on 100% satisfaction and we are happy that we exceeded your expectations during your stay - I will make sure to pass your message of compliments onto the entire team here at the Radisson Blu Hotel Sandton.
Thank you very much for staying with us and we really look forward to welcoming you back to the Radisson Blu Hotel Sandton in the very near future.

Kind Regards,
Radisson Blu Sandton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2020

Staff members should improve their attitudes during check in and out. The way customers are treated differently depending on class, etc is so visible and it discourages those who save for holidays with family looking for a lovely unique experience from their usual home environments. Make the experience equally good for all not be driven by greedy for tips to downplay other customers’ experiences. The lady who was checking people out on the dinner side on 26/12/20 was unfortunately very rude! I’m sure their attitude is something that can be improved.

Date of stay: December 2020
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Thank politend
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Guest Services / Front Office at Radisson Blu Hotel Sandton, Johannesburg, responded to this reviewResponded 28 December 2020

Dear Politend,

Your experience of the service delivery overall most certainly does not reflect the high standard that Radisson Blu Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings.
We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

Kind Regards,
Radisson Blu Sandton

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Reviewed 21 December 2020

Great experience I have had, I felt like a princess to be in that particular place, the hotel staff had a great welcome for me and my partner. The room was very nice, clean and technologically outstanding.

Date of stay: December 2020
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Thank ntsakisitlakula
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Guest Services / Front Office at Radisson Blu Hotel Sandton, Johannesburg, responded to this reviewResponded 22 December 2020

Dear ntsakisitlakula,

Thank you very much for selecting the Radisson Blu Hotel Sandton as your hotel of choice.
We strive on 100% satisfaction and we are happy that we exceeded your expectations during your stay - I will make sure to pass your message of compliments onto the entire team here at the Radisson Blu Hotel Sandton.
Thank you very much for staying with us and we really look forward to welcoming you back to the Radisson Blu Hotel Sandton in the very near future.

Kind Regards,
Radisson Blu Sandton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2020

The security detail and the lady manning the front desk were indeed friendly and welcoming. The check in was seamless, everything done in excellent time. The hotel reception set-up is very excellent. The rooms were spotlessly clean, I enjoyed the view from my hotel room window. The bedding, wow, so comfortable. The hotel is situated at a upmarket, peaceful environment. Really and thoroughly enjoyed my experience.

Date of stay: December 2020
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Thank justicesibiya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Guest Services / Front Office at Radisson Blu Hotel Sandton, Johannesburg, responded to this reviewResponded 18 December 2020

Dear justicesibiya,

Thank you very much for selecting the Radisson Blu Hotel Sandton as your hotel of choice.
We strive on 100% satisfaction and we are happy that we exceeded your expectations during your stay - I will make sure to pass your message of compliments onto the entire team here at the Radisson Blu Hotel Sandton.
Thank you very much for staying with us and we really look forward to welcoming you back to the Radisson Blu Hotel Sandton in the very near future.

Kind Regards,
Radisson Blu Sandton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2020

Had an excellent stay at the hotel. Staff were friendly, rooms were spacious, comfortable and very pretty. Infortainment system was quite entertaining and the view was breathtaking. You get value for your money and security system is up to par.

Date of stay: December 2020
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Aajkidae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Guest Services / Front Office at Radisson Blu Hotel Sandton, Johannesburg, responded to this reviewResponded 12 December 2020

Dear Aajkidae,

Thank you very much for selecting the Radisson Blu Hotel Sandton as your hotel of choice.
We strive on 100% satisfaction and we are happy that we exceeded your expectations during your stay - I will make sure to pass your message of compliments onto the entire team here at the Radisson Blu Hotel Sandton.
Thank you very much for staying with us and we really look forward to welcoming you back to the Radisson Blu Hotel Sandton in the very near future.

Kind Regards,
Radisson Blu Sandton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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