We've been here on several occasions and have never been overly impressed with food nor service. The last straw was our most recent visit when we ordered a pot of tea with a muffin and a scone. The place wasn't crowded but the tea seemed to take ages to arrive. The muffin and scone took even longer - certainly not because of any attempt at presentation or decoration - both were cold and slightly stale and simply plonked on to bare white plates. Each came with catering-issue pats of butter and jam - it looked like everything had been grabbed off shelves, tossed on to plates and sent out. To top up our (by now) half-cold tea we asked for some extra boiling water, for which we were charged R8.The rather grubby fold-over tea cosy had two Velcro strips hanging by single threads. Service was slow and apathetic, waiters seem to prefer loitering and chatting than keeping an eye on their customers. We eventually had to ask two of them (neither one ours) for our bill. The management seriously needs to get its act together, but perhaps it doesn't care about the abysmal image it projects. My advice to visitors is to rather buy an ice cream - it's far better value for money.
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