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In Africa and Beyond
Mauritius

Good location and comfortable suites

4.0 of 5 bubblesReviewed 19 Nov 2023
The Courtyard Hotel Arcadia is built around a heritage site under the shade of jacarandas and is well-located to explore Pretoria. The spacious apartments have lounge and dining areas and kitchenettes and felt like more like cosy homes than hotel rooms. See my detailed review on my blog. Link in profile.
Date of stay: October 2023
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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1 - 6 of 131 reviews
Reviewed 24 September 2023

What an absolutely fantastic stay at the Courtyard Hotel Arcadia!

I stayed for a week and felt so welcomed by all staff I came into contact with, I appreciate every one of them for making my stay so great.

Rooms were clean and well appointed, and sleep quality was fantastic.

I felt safe and secure at this property even though I was told Arcadia was a bit sketchy.

Centrally located in Pretoria, with Union Buildings, shops and cafes close by.

Date of stay: August 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank TravelinBroVets
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 July 2023

Spacious rooms with small kitchenette and lounge, and coffee machine is a nice surprise.
bathroom has both bath and shower.
shower has good pressure never know why hotels cant label the taps hot and cold. very central to Pretoria with good restaurants in the surrounding area.

Date of stay: July 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank LeonN431
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 February 2023

Really nice and cosy familyhotel, big rooms, comfortable bed and super nice staff, also the restaurant is very good, not to big menu but the food was prepared with a lot of love, the pizzas was the best we ever eaten in south africa.
we have a late flight home but no problem to have the room until afternoon.
The hotel is located in a nice part of pretoria with just 10 minutes drive to the big mall in Pretoria. This hotel is very much value for the prize and higly reccomended

Room tip: chose to include breakfast, the omelette chef know to do this very well.
Date of stay: February 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank L2618LOrichardt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public Relations Manager, Agency / Consultant at Courtyard Hotel Arcadia, responded to this reviewResponded 20 February 2023

Thank you for choosing one of our hotels as you spend quality and memorable time with your loved ones. We are delighted to hear your appraisal of our friendly staff and hotel facilities. We look forward to welcoming you again soon!

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Reviewed 6 February 2023

We stayed at Courtyard Hotel Pretoria for 4 nights. We enjoyed our stay. The reception and the restaurant are in the restored building. It was well maintained. Beautiful landscape was around the hotel. Our room was spacious and generally clean but the floor around the kitchenette and the dining table was a bit dirty. The bathroom was needed to be renovated/repaired. Wifi was very smooth, I had no problem to make WhatsApp phone calls. Staff are helpful. This hotel is a smaller size and staff were attentive. I could experience hospitality in South African way, I felt relaxed and staff were super friendly. We also had dinners in their restaurant, not many choices and service was a bit slow, but it was not a problem for us as we were having holiday, didn't mind to wait. We enjoyed the nice classic atmosphere in the main house while waiting for our food. 24 hour security was on site. The hotel is located in the quiet area and embassies are nearby. We felt safe to stay in this hotel. 5 minutes walk to Loftus Park Shopping Centre, supermarkets and several restaurants were there.

Date of stay: December 2022
    • Value
    • Location
    • Service
Thank susannaLnz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public Relations Manager, Agency / Consultant at Courtyard Hotel Arcadia, responded to this reviewResponded 20 February 2023

Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon

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Reviewed 10 March 2020

Returned to this property after choosing to stay elsewhere in 2018. I realized just how "homey" the Courtyard is. Because we have brought students there several times over the years, the staff welcomed my colleague and spouse back with opened arms. They did all they could to accomodate the students' requests.

The rooms are very comfortable and all feature a small kitchenette with a refrigerator and microwave as well as dishware.

The only challenge we had was with ordering food on the property. It took a long time to get the order and sometimes it was not correct. However, the management did everything possible to "make it right" by apologizing and offering refunds.

After a weekend away from the property, students commented on how it felt like coming "home" when we returned to the hotel.

Although dining options in the immediate area are limited, the new Loftus Yard (with three restaurants) and Eastwoods Restaurant (opposite corner from Loftus Yard) are a 10 minute walk from the hotel. Definitely recommended for those who need to spend more than a couple of days in Pretoria.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank TheBajanQueen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public Relations Manager, Agency / Consultant at Courtyard Hotel Arcadia, responded to this reviewResponded 13 March 2020

Thank you for staying with us, and we are so glad that you had a great stay! We look upon our hotel as a ‘home from home’ for all of our guests and strive to create an atmosphere to match this, so for us to read that you found this to be the case is truly rewarding feedback for us. We look forward to welcoming you back soon.

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