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The Boiss
Paris, France

Creepy Colonial

Review of Illyria House
2.0 of 5 bubblesReviewed 26 Dec 2019via mobile
This place photographs well, but it’s very creepy and run down. Like staying with The Addams Family. Hideous Victorian decor, very uncomfortable beds. We waited an hour to check in, and another hour for our meal. The only redeeming features: the two overworked guys on staff couldn’t be nicer, and the lobster from Mozambique was delicious.
When I asked what wines they had by the glass, they pulled out one bottle out of the closet. I asked it it has been opened today, and they said “no, yesterday.” So much for sampling great South African wines... 😂😂😂
Date of stay: December 2019
Trip type: Travelled with family
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7 - 12 of 401 reviews
Reviewed 13 December 2019

It was a pleasure to stay at Illyria Hotel in Pretoria. A lovely place with friendly people and nice host.
The best food made with care for guests on special recipes. The hotel ambiance is so pleasant, green, fantastic museum design, classic music and full of history style. I enjoyed the time spent at Illyria and wish to go back there again.

Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Diana M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Schantell E, Guest Relations Manager at Illyria House, responded to this reviewResponded 18 December 2019

Hi there,

Thank you for taking the time to provide us with your amazing feedback, we dearly appreciate it!

We are thrilled to read that everything met with your expectations and that you had a lovely stay with us! It was an absolute pleasure hosting you and we look forward to welcoming you back in the near future!

Warm regards,
Illyria House

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Reviewed 3 December 2019

Everything was wonderful, food , treatments, all of it. Lovely area and facilities. The food was delicious and service excellent. The therapists doing treatments were wonderful, the facilities were excellent, especially the sauna. Liked the room with own bathroom and the two bed option

Date of stay: November 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ekriel8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Schantell E, Guest Relations Manager at Illyria House, responded to this reviewResponded 10 December 2019

Good day
Thank you for taking the time to give us your lovely feedback.
We are so happy to hear that you enjoyed the stay and found everything wonderful. The gardens are indeed beautiful and a delight for the eye.
Our Spa is lovely and the ladies make each guest feel at home.
We do hope to welcome you back soon.
warm regards

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Reviewed 1 December 2019

Thanks a million for an ABSOLUTELY AWESOME stay at your most beautiful antique venuel. The atmosphere is so romantic, the hospitality friendly and the food absolutely DELICIOUS. Thanks for being the cherry on my very special B-day surprise. It was ABSOLUTELY AMAZING! Lots of love
Emile & Muranda-Lynn

Date of stay: November 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank emilebouwer5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Schantell E, Guest Relations Manager at Illyria House, responded to this reviewResponded 3 December 2019

Good day Emile and Muranda-Lynn
Thank you for your lovely 5-star review.
We are so happy to hear that you enjoyed your stay and had the true experience that Illyria has to offer.
We do hope to welcome you back soon.
warm regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2019

We had a 50th birthday party at Illyria house last weekend, and that was just THE most amazing experience!
The hotel is beautiful, the style is beyond what words can describe!
The food and service was better than anyone could hope for, really best food I had in ages!
The staff and hostess really went our of their way to make it such a special evening with a eye to detail!

Date of stay: November 2019
    • Value
    • Rooms
    • Service
1  Thank Annekeschultz1985
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Schantell E, Guest Relations Manager at Illyria House, responded to this reviewResponded 3 December 2019

Dear Anneke
Thank you for your lovely review. It is such a delight to hear that you enjoyed the birthday party at Illyria House. We were honored you host your event.
The staff do go out of their way to make each guest feel welcome.
we do hope to welcome you back soon.
warm regards

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Reviewed 25 November 2019

Thank you Jaco and the staff for a wonderful morning at Illyria House!!! The service was excellent!!!
My friends will definitely return in future. We enjoyed the garden view. The hospitality was noticed and the staff made us feel at home.

Date of stay: November 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank W9938LApaula
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Schantell E, Guest Relations Manager at Illyria House, responded to this reviewResponded 27 November 2019

Good day
Thank you for taking the time to give us your lovely review.
We are so happy to hear that you had a lovely kitchen tea and enjoyed the garden and hospitality that we have to offer.
We cant wait to welcome you back to Illyria House.
Have a lovely day

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