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Reviews (543)
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Traveller rating
287
172
46
25
13
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All reviews excellent service keep up the good work the hotel staff excellent stay southern sun home away from home environment clients
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1 - 6 of 543 reviews
Reviewed 5 March 2020

Loved the new look! Found it to be contemporary and on par with where other leading hotels are going at this star level. I was surprised by the in-room fridge and found it to be a nice touch indeed. I also appreciated the plentiful connection points for charging my laptop and cell phone. The service is always good and many of the front-end staff call me by name as I enter, which is always a wonderful experience. Well done, guys. Wishing you well as you complete the revamp.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank SbongiseniV
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rakesh Rambaran, Revenue Management at Garden Court Hatfield, responded to this reviewResponded 18 March 2020

Dear Guest,

Thank you so much for taking the time to review the Garden Court Hatfield and for the awesome feedback.

I look forward to welcoming you back very soon.

Warm regards
Rakesh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 February 2020

I've been to Hatfield garden court previously it was good but this time there standsads have gone down. At reception there must be hand saniters so that when staff are checking in guests they can use it sparingly.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank mawongamzukisi
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gert Strydom, Owner at Garden Court Hatfield, responded to this reviewResponded 3 March 2020

Dear Reviewer,

Thank you for your stay at Garden Court Hatfield. We have taken note of your scores and comments and will investigate ways of improving our overall quality, including the possibilities around hand sanitizer at reception.

I am looking forwards to welcoming you back in the near future.

Kind regards,

Gert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 February 2020

room was great. it had a bath and shower. What i like most. it was value for money. very comfortable bed. The breakfast pack though was a joke. I have seen better pack from same hotel group. The soft drink can had bumps all sides as if it fell from a moving car.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank eunicem69
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gert Strydom, Owner at Garden Court Hatfield, responded to this reviewResponded 3 March 2020

Dear Eunice,

Thank you for your stay at Garden Court Hatfield and the valued feedback.

We will review what happened with your breakfast pack to prevent a similar experience in future.

Kind regards,

Gert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2020

The hotel is not of international standard and is not very well located. It is clean, quite cheap, and good for a short stay.
The food is average. The pool is very small and well as the garden.
There are better places in Pretoria for the same rate.
I won't come back

Date of stay: February 2020
Thank philipsfg
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gert Strydom, Owner at Garden Court Hatfield, responded to this reviewResponded 26 February 2020

Dear Guest,

Thank you for your stay at Garden Court Hatfield and for taking time to review the hotel.

We have taken note of your comments about the food and will look at ways of improving this.

Kind regards,

Gert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2020 via mobile

The place is nicely placed. Quick and. Efficient, safety is nice and breakfast is OK, yes. Some construction noise but tolerable, gym small but does the job. Ladies are kind courteous, know the area and can be helpfull

Date of stay: February 2020
Trip type: Travelled as a couple
Thank ferozswazi
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gert Strydom, Owner at Garden Court Hatfield, responded to this reviewResponded 24 February 2020

Good Afternoon Feroz,

Thank you for the review and comments. We are looking forward to welcome you back, so that you can enjoy our newly renovated rooms.

Kind regards,

Gert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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