Not my first time at Kievitskroon. First time we stayed for two nights. All expectations were exceeded. Just when you think the previous visit were incredible, Kievitskroon suprise you with even more excellent service. Unforgettable weekend!
Dear Esteemed Guest,
We are genuinely grateful for your wonderful review of our Hotel at Kievits Kroon!
Your loyalty and support mean the world to us, and we can't thank you enough for choosing to grace us with your presence. It's truly heartening to know that you had a fantastic experience during your visit.
Your satisfaction is our utmost priority, and we are thrilled that you enjoyed every moment spent with us. Your kind words inspire us to continually strive for excellence in all that we do.
We eagerly anticipate the pleasure of welcoming you back to Kievits Kroon in the near future. Until then, please accept our sincerest gratitude for your continued support.
Warm regards,
Francois Stremmelaar
GENERAL MANAGER
The lovely gardens and Cape Dutch architecture creats a beautiful and tranquil setting. The rooms were luxurious and very comfortable and the rose petals on the bed a extra special touch. All the meals were outstanding and the friendly and helpful staff made this an unforgettable experience. Seeing that this was a special family celebration all the above contributed to an awesome weekend.
Dear Esteemed Guest,
We are genuinely grateful for your wonderful review of our Hotel at Kievits Kroon!
Your loyalty and support mean the world to us, and we can't thank you enough for choosing to grace us with your presence. It's truly heartening to know that you had a fantastic experience during your visit.
Your satisfaction is our utmost priority, and we are thrilled that you enjoyed every moment spent with us. Your kind words inspire us to continually strive for excellence in all that we do.
We eagerly anticipate the pleasure of welcoming you back to Kievits Kroon in the near future. Until then, please accept our sincerest gratitude for your continued support.
Warm regards,
Francois Stremmelaar
GENERAL MANAGER
Everything was perfect! The staff was helpful and very friendly, the rooms were beautiful and the breakfast was superb, not to mention the dinner. The premises was neat and the pool crystal clear. It couldn't have been better. Thank you so much for making our stay unforgettable!
Dear Esteemed Guest,
We are genuinely grateful for your wonderful review of our Winelands Spa at Kievits Kroon!
Your loyalty and support mean the world to us, and we can't thank you enough for choosing to grace us with your presence. It's truly heartening to know that you had a fantastic experience during your visit.
Your satisfaction is our utmost priority, and we are thrilled that you enjoyed every moment spent with us. Your kind words inspire us to continually strive for excellence in all that we do.
We eagerly anticipate the pleasure of welcoming you back to Kievits Kroon in the near future. Until then, please accept our sincerest gratitude for your continued support.
Warm regards,
Francois Stremmelaar
GENERAL MANAGER
We booked for an 80th birthday. I can only say that everything was excellent. From the staff, the food and the rooms. The venue is a jewel in the heart of Pretoria. I can recommend and will surely stay there again. Thanks from the friendly staff that was more than willing to assist to our needs. To the chef, the food was prepared to excellence. Thanks, Yvette, for arranging a never to forget weekend.
Dear Esteemed Guest,
We are genuinely grateful for your wonderful review of our Winelands Spa at Kievits Kroon!
Your loyalty and support mean the world to us, and we can't thank you enough for choosing to grace us with your presence. It's truly heartening to know that you had a fantastic experience during your visit.
Your satisfaction is our utmost priority, and we are thrilled that you enjoyed every moment spent with us. Your kind words inspire us to continually strive for excellence in all that we do.
We eagerly anticipate the pleasure of welcoming you back to Kievits Kroon in the near future. Until then, please accept our sincerest gratitude for your continued support.
Warm regards,
Francois Stremmelaar
GENERAL MANAGER
We booked at Kiewitz Kroon for a much needed weekend getaway.
We had the most horrific experience at the spa. During our treatment in a room next to the pool area, people were screaming in the pool which disturbed what we were looking forward to being a tranquil massage. Only when we said something did the therapists go and complain to the reception but this made no difference to the noise levels.
We then received terrible service at the Kingsley restaurant. It seemed everyone else was receiving good service but for some reason our waitress pretty much ignored us from beginning to end. A 10% tip was automatically added to our bill, a tip Surprise did not deserve.
Then in the early hours of the morning, at around 1am we called reception to ask people in rooms next to us to keep quiet. They had been make extreme noise for hours, depriving of our sleep.
Our experience at Kiewits Kroon, which is lovely venue has been extremely disappointing. We have stayed over at many places over the years however none have been as disappointing as what we have experienced this weekend.
Dear Michael,
Thank you for taking the time to share your experience, though I am truly disheartened to learn of the challenges you encountered during your stay. At Kievits Kroon, our mission is to provide a serene and welcoming environment for our guests, and it is evident that we did not meet those expectations on this occasion.
We sincerely apologize that the noise during your spa treatment disrupted what should have been a peaceful experience. This has been raised with our team to enhance our noise management in relaxation areas. Additionally, the level of service you received at Kingsley restaurant, as well as the disturbance from neighbouring rooms, does not reflect our standards. Your feedback will be instrumental in refining our training and service protocols to ensure all guests feel valued and respected.
If there is anything we can do to remedy your experience or if you’d consider giving us another chance, please reach out. We would appreciate the opportunity to restore your confidence in Kievits Kroon. Thank you once again for sharing your valuable feedback.
