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Patricia D
Amstelveen, The Netherlands

Beautiful place, exquisite food and wines

4.0 of 5 bubblesReviewed 11 Aug 2024via mobile
Beautiful estate, luxury rooms. Exquisite food. Very good value for money. Champagne and oysters for breakfast if you like that in the morning. Would have rated 5 stars if they didn’t charge me 60 ZAR for an accidentally broken glass, that I honestly reported to prevent the maid for cutting herself…. Don’t expect this policy for a 4 star accomodation…
Date of stay: August 2024
Room Tip: Don’t break any glasses by accident
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francois Stremmelaar, Marketing at Kievits Kroon Gauteng Wine Estate, responded to this review
Responded 5 weeks ago
Dear Esteemed Guest,

I want to extend my heartfelt gratitude to you for taking the time to share your feedback with us.

Your insights, whether positive or negative, are incredibly valuable to us as they guide our continuous growth, development, and improvement. Please rest assured that we take all feedback seriously and will diligently address any areas for enhancement.

Your loyalty and support mean the world to us, and we are deeply thankful for your ongoing patronage.

We eagerly anticipate the opportunity to welcome you back to our hotel soon, where we hope to exceed your expectations and showcase the improvements we've made based on your valuable feedback.

Warm regards,

Francois Stremmelaar
GENERAL MANAGER

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 14 July 2024 via mobile

Spent two nights and loved every minute. The rooms were amazing. And we were spoilt rotten. We relaxed at the pool. Enjoyed the spa. Experienced a wine tasting.
We loved the tranquil feel with great service. Breakfast was incredible!! Can highly recommend this venue.

Date of stay: July 2024
Trip type: Travelled with friends
Thank Michael P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francois Stremmelaar, Marketing at Kievits Kroon Gauteng Wine Estate, responded to this reviewResponded 16 July 2024

Dear Esteemed Guest,

We are genuinely grateful for your wonderful review of our Hotel at Kievits Kroon!

Your loyalty and support mean the world to us, and we can't thank you enough for choosing to grace us with your presence. It's truly heartening to know that you had a fantastic experience during your visit.

Your satisfaction is our utmost priority, and we are thrilled that you enjoyed every moment spent with us. Your kind words inspire us to continually strive for excellence in all that we do.

We eagerly anticipate the pleasure of welcoming you back to Kievits Kroon in the near future. Until then, please accept our sincerest gratitude for your continued support.

Warm regards,

Francois Stremmelaar
GENERAL MANAGER

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2024

This is the perfect place for a quick getaway, but also not a far dive from the city. Next time I'm definitely going to book a weekend stay but for this trip visited their restaurant. Oh the food was delicious, my friend and I, had their sirloin steak and it was cooked to perfection. The portion of the food was also a lot which I didn't expect from such a fancy place 😅 for dessert I ordered my go to, which is always a cheesecake, it was not baked so that was as a bit of a disappointment. Nonetheless I loved the place the serenity and ambience made it seem like one was out somewhere in the countryside. We even managed to catch the sunset 🌇 on our drive out.

Room tip: I didn't sleep over this time but will definitely do next time
Date of stay: June 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank amum2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francois Stremmelaar, Marketing at Kievits Kroon Gauteng Wine Estate, responded to this reviewResponded 27 June 2024

Dear Esteemed Guest,

We are genuinely grateful for your wonderful review of our Hotel at Kievits Kroon!

Your loyalty and support mean the world to us, and we can't thank you enough for choosing to grace us with your presence. It's truly heartening to know that you had a fantastic experience during your visit.

Your satisfaction is our utmost priority, and we are thrilled that you enjoyed every moment spent with us. Your kind words inspire us to continually strive for excellence in all that we do.

We eagerly anticipate the pleasure of welcoming you back to Kievits Kroon in the near future. Until then, please accept our sincerest gratitude for your continued support.

Warm regards,

Francois Stremmelaar
GENERAL MANAGER

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2024

My family and I had the pleasure of attending the Father's day Fest on Sunday 17th of June held in a charming park setting, this event was a perfect blend of entertainment, relaxation, and meaningful activities ! The food was amazing, wine paring also great and overall, our accommodation experience at the Family Fun Fest was excellent, providing a cozy retreat amidst the festivities !

Room tip: Remember to take chairs to the festivals !
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Juanita B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francois Stremmelaar, Marketing at Kievits Kroon Gauteng Wine Estate, responded to this reviewResponded 19 June 2024

Dear Esteemed Guest,

We are genuinely grateful for your wonderful review of our Hotel at Kievits Kroon!

Your loyalty and support mean the world to us, and we can't thank you enough for choosing to grace us with your presence. It's truly heartening to know that you had a fantastic experience during your visit.

Your satisfaction is our utmost priority, and we are thrilled that you enjoyed every moment spent with us. Your kind words inspire us to continually strive for excellence in all that we do.

We eagerly anticipate the pleasure of welcoming you back to Kievits Kroon in the near future. Until then, please accept our sincerest gratitude for your continued support.

Warm regards,

Francois Stremmelaar
GENERAL MANAGER

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2024 via mobile

It comes down to value for money. Although I can’t complain too much without sounding like a brat…. There’s just a certain expectation one has when paying these prices.
Starting of with the Winelands Signature Massage. Underwhelming 😔 service at Lord Charles restaurant was disappointing. Not that many people but it took 45 min to get Jalapeño Poppers and by the time it arrived it was cold… think someone forgot about it 🤷🏻‍♀️ luxury rooms I think is a bit of an oversell. It was pretty average. But the extra touch with the petals was nice. Somebody decided to have a party 3:00 in the morning and nobody went to tell them to put the music off… eventually I think they went to sleep after 5 😔 breakfast underwhelming. Fruit platter was bland and some of it was frozen 🙈 pastries a bit stale. Omelette was ok but nothing wow. Overall I expected more. If you pay these prices a certain expectation comes with it…. Not a bad place …. But definitely not value for money
At least they made my birthday dinner a bit special. Thank you for that

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Michelle V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francois Stremmelaar, General Manager at Kievits Kroon Gauteng Wine Estate, responded to this reviewResponded 30 May 2024


Dear Michelle,

Thank you sincerely for taking the time to share your valuable feedback with us.

Your insights, whether positive or negative, are paramount to our continuous improvement. We wholeheartedly believe that every piece of feedback helps us raise the bar, train our staff to deliver higher standards, and ultimately exceed guest expectations.

I want to personally apologize for any inconvenience our shortcomings may have caused you. It deeply saddens me to hear that we did not meet or exceed your expectations during your recent visit.

Please know that your feedback has been heard loud and clear, and we are committed to taking immediate action to address any areas for improvement. Rest assured, we will work closely with the relevant departments, our training and development team, and our HR department to ensure that necessary steps are taken to enhance your future experiences with us.

Your loyalty and support are truly appreciated, and we are genuinely grateful for the opportunity to serve you. If you grant us the chance to earn back your trust, I can personally assure you that we will spare no effort in providing you with the exceptional hotel experience that so many of our guests have come to cherish.

Please let me know when you visit us again. We would like to make sure we exceed your expectations and showcase more of what Kievits Kroon has to offer.

Thank you for your visit and for choosing to spend time with us. We truly appreciate your support.

We hope to welcome you back to our hotel very soon!

Warm regards,

Francois Stremmelaar
GENERAL MANAGER

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2024

This is a beautiful hotel. I actually thought I was somewhere in the Western Cape. The facility has that Caoe Town, Stellenbosch wine estate feel. The yard is vast. It lools like it is perfect for romantic outings, family trips, bus8ness group sessions and weddings. The restaurant offers very good food with good variery catering for everyone i.e religious etc.

Room tip: They have choice of roof thatched rooms or rooms in a 2 story building which I prefer.
Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sbudatraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francois Stremmelaar, General Manager at Kievits Kroon Gauteng Wine Estate, responded to this reviewResponded 22 May 2024

Dear Esteemed Guest,

We are genuinely grateful for your wonderful review of our Hotel at Kievits Kroon!

Your loyalty and support mean the world to us, and we can't thank you enough for choosing to grace us with your presence. It's truly heartening to know that you had a fantastic experience during your visit.

Your satisfaction is our utmost priority, and we are thrilled that you enjoyed every moment spent with us. Your kind words inspire us to continually strive for excellence in all that we do.

We eagerly anticipate the pleasure of welcoming you back to Kievits Kroon in the near future. Until then, please accept our sincerest gratitude for your continued support.

Warm regards,

Francois Stremmelaar
GENERAL MANAGER

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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