Name: Birthday Picnic
Item: Kievits Kroon Gauteng Wine Estate
Rating: 5
Author: Lizi0596

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All reviews granita spa facilities library bar signature restaurant spa experience luxury room great spa romantic weekend course dinner executive room buffet breakfast out of this world attention to detail picnic kingsley venue conference

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Antonio S

31

Reviewed 8 March 2023

Kievits Kroon is a beautiful place to take a break, spend time with family while eating delicious food.

We spent a beautiful sunny morning with family celebrating a birthday with a picnic on the Kievits Kroon lawn.

It was super peaceful and tranquil. The picnic provided was super delicious and generous. My almost 3 year old son has the time of his life exploring the beautiful gardens, seeing animals (impala included) and kicking his ball uninterrupted. I would highly recommend that any family, couple or group of friends go and enjoy them with each other in beautoful surroundings.

Date of stay: March 2023

Ask Antonio S about Kievits Kroon Gauteng Wine Estate

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Antonio,

Thank you for the great review of our hotel!

We are glad that you enjoyed your stay with us at Kievits Kroon and hope to see you again very soon.

Sincerely,
Francois Stremmelaar
GENERAL MANAGER

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Melotravels01

1

Reviewed 8 March 2023

A place to be

I had a great time, it was exceptional. The staff was friendly starting from resturants, Spa and the room was luxurious. The Spa was amazing, I will definitely do it again with my family. Breakfast was 100% .

Room tip: All room are accomodative depending of what you are looking for.

Date of stay: March 2023

Ask Melotravels01 about Kievits Kroon Gauteng Wine Estate

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Melo,

Thank you for the great review of our hotel!

We are glad that you enjoyed your stay with us at Kievits Kroon and hope to see you again very soon.

Sincerely,
Francois Stremmelaar
GENERAL MANAGER

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

X6699QFjacobm

1

Reviewed 8 March 2023 via mobile

Weekend stay at kievits kroon

Me and my partner visited kievits kroon wine estate for leisure(accomodation, spa , dinner and breakfast ) it was perfect beyond our imagination. Facilities stuff 100% . Looking forward for a return .

Date of stay: March 2023

Ask X6699QFjacobm about Kievits Kroon Gauteng Wine Estate

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Jacob,

Thank you for the great review of our hotel!

We are glad that you enjoyed your stay with us at Kievits Kroon and hope to see you again very soon.

Sincerely,
Francois Stremmelaar
GENERAL MANAGER

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

heinoegevers

Sandton, South Africa

2

Reviewed 6 March 2023

KievitsKroon Review

We stayed in Junior Suite (#71) which is meant to be one of the more luxurious units. Unfortunately the unit was anything but luxurious. Almost all of the windows has cracks in them, the bathroom ceiling is covered in mould and the carpet was full of stains. Upon arrival the bins within the unit was also not cleaned out. Despite the lodge not being busy the service from staff was not forthcoming and you had to track waiters down to place orders for food and/or drinks. We definitely don't feel that we received our moneys worth and will not be returning.

Date of stay: February 2023

Review collected in partnership with this hotel

Ask heinoegevers about Kievits Kroon Gauteng Wine Estate

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Heino,

Thank you for taking the time to share your feedback.

Feedback be it positive or negative is very important to us.
While I wish you had a better experience, it is feedback like this that we learn from and use to improve our offering as well as our service levels. In addition, it helps us to identify important training needs as we aim to always exceed guest expectations.

We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.

My apologies that we did not exceed your expectations, Lawrence our Rooms Division manager has been in contact I believe. please let me know if I can assist with anything further.

If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Francois Stremmelaar
GENERAL MANAGER

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missnk2023

1

Reviewed 5 March 2023

Fantastic place

Had a truly great time. The staff are friendly and helpful. The Spa is amazing, will definitely do it again. The food is always good especially breakfast, a champagne breakfast is always a winner for me.

Date of stay: February 2023

Review collected in partnership with this hotel

Ask missnk2023 about Kievits Kroon Gauteng Wine Estate

Thank missnk2023

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,

Thank you for the great review of our hotel!

We are glad that you enjoyed your stay with us at Kievits Kroon and hope to see you again very soon.

Sincerely,
Francois Stremmelaar
GENERAL MANAGER

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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