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Ragu P

Disapointed

3.0 of 5 bubblesReviewed 03 Feb 2024
Stayed for 2 weeks on a business visit

Positive things about this hotel
- Secure compound
- Friendly and helpful staff
- Good choice of restaurants in the compound

Negative things about this hotel
- Leaky (shower) and damp bathroom
- Room service only via web, no phone or intercom in the room
- No international TV channels in rooms
- AC is intermittent
Date of stay: January 2024
Room Tip: Breakfast only starts at 6.30am on weekdays. For someone who wants to go to work early find it...
Trip type: Travelled on business
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zack Levendal, General Manager at City Lodge Hotel Lynnwood, responded to this review
Responded 02 Mar 2024
Dear Valued Guest,
Thank you for the feedback you have completed.
We sincerely apologize for the unpleasant experience you of which you encountered on your stay with City Lodge Lynnwood.

the above concerns have been addressed and discussed with the team.

We look forward to welcoming you to City Lodge Lynnwood.

Warm regards
City Lodge Lynnwood Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 22 January 2024

I have been using the Lynwood City Lodge Hotel, for business and personal visits (4 to 5 times a year), since it opened its doors more than 10 year ago. Service and accommodation have always been excellent, and I have never had a bad experience.

Date of stay: January 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Travel11481205014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zack Levendal, General Manager at City Lodge Hotel Lynnwood, responded to this reviewResponded 3 February 2024

Dear Valued Guest

Thank you for taking the time to provide us with your great feedback and for rating our services so well. We truly appreciate it.

We look forward to hosting you in the new future.

Have a great day and wishing you safe travels.

Kind Regards and On behalf of the CL Lynnwood team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2024

Nice view from my bedroom balcony. Friendly and visible staff ready to help. Breakfast was the best. Love the pool area which is child friendly. Even a stone throw from amenities should you need something. Overall, I had a great stay and coming back soon.

Date of stay: January 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Thandolwethu K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zack Levendal, General Manager at City Lodge Hotel Lynnwood, responded to this reviewResponded 22 January 2024

Dear Valued Guest

Thank you for rating our services so well and for the wonderful feedback, it's appreciated.

We look forward to hosting you at the City Lodge Lynnwood in the near future.

Have a great day further.

Kind Regards
City Lodge Lynnwood Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2023

had a drink and decided to do take aways. Ordered burgers. Although the patty was very, very thick, the buns are also very large so when you bite, you have pieces that you have no patty. I would suggest making patty rounder and not so thick but that's just how I like my burger.( Homemade patty) In the end I cut my patty in half and spread it out on the burger to enjoy my meal.

Room tip: The restaurant gets very busy and is geared more to smaller groups as the tables outside can seat max 3 people to avoid elbow bumping
Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Sentraal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zack Levendal, General Manager at City Lodge Hotel Lynnwood, responded to this reviewResponded 27 November 2023

Dear Valued Guest

Thank you for taking the time to complete the above-mentioned review and for providing constructive feedback concerning the preparation of the menu item. Your feedback is appreciated.

We look forward to hosting you again in the near future and we wish you safe travels.

Have a wonderful day further.

Kind Regards
City Lodge Lynnwood Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2023

Clean rooms, professional staff and walk to restaurants. Also on motorway for easy transport options. Hotel has all facilities you required for vacation or business stopover. We stay here when we are in Pretoria and have do so for the past 10 years.

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank edward i
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zack Levendal, General Manager at City Lodge Hotel Lynnwood, responded to this reviewResponded 27 November 2023

Dear Valued Guest

Thank you for taking the time to complete the review following your last stay at the City Lodge Lynnwood. It's pleasing to see that you had a pleasant stay, and we look forward to hosting you in the near future.

Have a great day further.

Kind Regards

City Lodge Lynnwood Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2023

Wonderful hotel in a nice little shopping/business park. The staff were incredible and it is nicely situated in a quiet area but also close enough to the freeway that one can get to the airport in about a half an hour in weekend traffic.

Room tip: Lovely little mall in the business park with a Woolies food and some nice restaurants, but the food is equally good in the hotel.
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Freedom41313464101
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zack Levendal, General Manager at City Lodge Hotel Lynnwood, responded to this reviewResponded 27 November 2023

Dear Valued Guest

Thank you for rating our services so well and for the wonderful feedback, it's appreciated.

We look forward to hosting you at the City Lodge Lynnwood in the near future.

Have a great day further.

Kind Regards
City Lodge Lynnwood Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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