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Nico558
Pretoria, South Africa

Disappointed again.

2.0 of 5 bubblesReviewed 27 Nov 2023via mobile
One has high expectations of this magnificent establishment. The gardens and layout are very well done.

But we are here for a meal and that is where everything just falls flat. The restaurant was not full and we waited for more than an hour for our food. The food was 'fancy' but bland. The chicken wrap had virtually no chicken in and the ceasar salad ordered as a starter arrived after our mains.

The chocolate cake desert (special of the day) was old and dry.

Service was okay.

My second disappointing visit and my last.
Date of stay: November 2023
Trip type: Travelled with friends
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6 - 11 of 157 reviews
Reviewed 26 October 2023

From the time you reach the gate to the time to get back into your car to (unfortunately) leave, you are greeted by and care for as if you are the only and most important person there. THe staff is open, friendly and most welcoming. The atmosphere of the property makes you feel "out of this world" and cosy, stylish, calming, BEAUTIFUL! The room I stayed was comfortable with the nicest coffee you can make your own cappuccino if you like. Thank you to all for making my stay so beautiful that I didnt want to leave.😊

Date of stay: October 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank stephanieS7774BF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2023

The facilities of this establishment are excellent. The staff are brilliant. They are very attentive, professional and always willing to assist with a smile. Every customer engagement is excellent. The food was good quality, served timeously. It may have been too much in some instances.

Date of stay: October 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank adeleH6202FN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2023

Fine setting, lovely rooms and facilities, attentive staff, excellent food, its presentation and overall service was superb. A great venue for a corporate retreat.
It is also worth noting that we shuffled our booking twice due to unforeseen circumstances and found the team at Ivory Lodge very helpful in this regard.

Date of stay: October 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Grant N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2023

This hotel is an absolute gem tucked away on the outskirts of Pretoria. The attention to detail in our room and across the whole hotel, its gardens and pool, was great; everything was thought through most carefully and any requests were met with a determined “can do” attitude. The wine cellar was amazing and the food was specifically prepared from local produce and was excellent. Although it was only a night stay before flying home, we will definitely want to stay again and for longer.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Richard V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 August 2023

We loved being there just the noise from the bar us an issue should keep windows and doors closed when entertaining - they kept us awake until they closed. Also there was a bunch of ladies at the table outside our door having a meeting for a bridal or baby shower they could have had it downstairs away from bedroom area - they were really loud

Date of stay: August 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jevans306473
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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