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Review Highlights
The staff were friendly and provided a great service. Chicken was great as well as the flavoured ice teas.

This will become a great sight in Johannesburg. We went for the first time and had a wonderful time... read more

Reviewed 23 February 2020
Charl7
,
Johannesburg, South Africa
via mobile
Beautiful place but too many unavailable items

This is such a beautiful place and a great concept but their restaurants are nothing to rave... read more

Reviewed 22 February 2020
WayneandMariK
,
Midrand, South Africa
via mobile
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9 - 14 of 22 reviews
Reviewed 1 May 2019 via mobile

We arrived and sat for an hour without drinks, then half of the menu not available.

The duty manager has an attitude of note! Dear Tina, work on it.

It could be a gem if they solve service issues.

Date of experience: May 2019
2  Thank Johannvb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 May 2019 via mobile

I actually don't know where to start! We walked in to an amazing setting, garden and play area. That's where the good ended. We had made a booking in the play area but there was no table for us. It took 45 mins before they managed to find someone to bring a table from the bistro for us to sit at. During this time we were not offered drinks or anything. When the waitress came with menus we ordered drinks and food straight away. 4 coffees took 40 mins to arrive. We ordered 2 kids meals. 1 arrived after 45 mins and the 2nd one arrived half an hour after the first one after we asked a number of times where it was. 45 mins after we ordered we were told that one of the meals we ordered wasn't available and we needed to order an alternative. An hour and a half after we ordered 3 of our meals arrived. Mine (scrambled eggs and toast) never arrived. We found out that they hadn't ordered it so the waitress eventually went into the tiny kitchen and made it herself so I could get food 3 hours after we arrived. The food left a lot to be desired and half the limited menu was not available. No pancakes no croissants no health bowl no bacon only bacon bits. The service was non exist ant and eventually we were fetching our own drinks sugar etc. Far too little staff and no manager to even complain to. The lady we did find to complain to seemed uninterested and didn't really have anything to say. Two tables next to us left without food after their food hadn't even been made after waiting two hours for it. What a pity that mismanagement means that this gem of a setting and play area won't succeed. We will not be back.

Date of experience: May 2019
6  Thank Kerry H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 April 2019 via mobile

We visited the Herb Farm last year for the Autumn Garden Show and were disappointed that it was not open to the public other than for special occasions. This has changed. We went again to the annual show and despite the continual rain discovered major additions and upgrades. The herb and spiral garden is in far better shape. Our 14 year old grandson was fascinated by the wealth if info. There is a lovely Kids Zone next to a restaurant, which we did not visit during the show. We will return with our younger grandchildren on a non show day.

Date of experience: April 2019
2  Thank suefr2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NeilB23, Owner at The Herb Farm, responded to this reviewResponded 8 April 2019

Hi there
Thank you for your visit!
Our Bistro opened in Oct 2018, Play Yard and party venue in Jan 2019 and the Gardenette 5 April and is open to the public Tuesdays to Sundays 8-4pm.
We hope to see you and your grandchildren soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2019 via mobile

We got there at 10am but a number of items on the menu were already sold out. Granted the menu does say they aim to sell out their food to ensure ingredients are fresh, but at least have a board with items that are sold out or brief the waiters to tell the patrons this as soon as they sit down. Kitchen ran out of gas so our simple breakfast took about an hour to arrive after we ordered it. French toast was more like toast. Ordered fried egg whites for my kid, but we got normal fried eggs instead. Ordered a toasted cheese and tomatoe sandwich with no bacon but that was also wrong so returned it, the waitress brought it back saying there is no bacon in it, but there is ham ended up cancelling that meal as we already waited very long to get our meals. Service in general was slow. Wouldn’t risk going back there in the near future

Date of experience: March 2019
Thank shahil_ma
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 March 2019 via mobile

It was very disappointing as restaurant could not cope
We waited 2 hours for our meal and when it eventually arrived the food was cold - set menu on a Sunday and variety niot great - dessert consisted of a trio of choc cake / crumble and cheese cake - hardly edible
Such a pity as setttung is very nice surrounded by rose and herb gardens
Waiters were helpful and apologized for poor service

Date of experience: March 2019
Thank Alikso
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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