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Reviewed 20 March 2020

The Emperors Complex of 5 hotels, gaming, various restaurants, movie house etc is the most convenient overnight when flying from OR Tambo. The facilities cater for all walks of live regarding accommodation and entertainment with a free shuttle every 18 minutes to and from the airport. I have used all 5 hotels during the years.

Room tip: Family rooms, non-smoking and smoking rooms cater for everybody
Date of stay: March 2020
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Review collected in partnership with this hotel
1  Thank GNROBB
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Teboho Mokoena, Owner at Peermont Mondior at Emperors Palace, responded to this reviewResponded 21 March 2020

Good day,

Thank you for your awesome feedback.
I am happy to hear that you had a wonderful time and enjoyed the hotel as well as its facilities.
We look forward to welcoming you back soon.

Kind regards

Teboho Mokoena
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2020

Not a too pleasant stay. The place feels old and in need of a complete renovation. Rooms facing the freeway have very high road noise.
Every day the room smelled of cleaning products, and not the nice smell, nor of a “we are hiding something” smell. Very strong.

Date of stay: March 2020
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
1  Thank grillfest2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Teboho Mokoena, Owner at Peermont Mondior at Emperors Palace, responded to this reviewResponded 15 March 2020

Good day,

Thank you for staying with us and for your valued feedback.

I have made a note on your profile to move you onto the opposite side of the building and we are sorry that the noise levels impacted your stay.

Your comments have been noted and I have shared them with the relevant team members; so as to ensure we improve on the concerns highlighted.

Rest assured you will not be disappointed with your room allocation on your next visit to us.

Take care and see you soon.


Kind regards

Teboho Mokoena
Front Office Manager

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Reviewed 27 February 2020

Most things in room didn’t work like kettle and iron. Mugs in room were dirty. Tub was dirty and water was brown. Sink was clogged and didn’t drain. Room service food was below standard. Pillows are big but just sink.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
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Review collected in partnership with this hotel
1  Thank suvinabisnath
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Teboho Mokoena, Owner at Peermont Mondior at Emperors Palace, responded to this reviewResponded 28 February 2020

Dear Suvina,

Thank you for your valued feedback received, please accept our sincerest apologies with regards to all the issues you have raised. We apologise for the inconvenience and the discomfort this caused you.
Rest assured I will share your feedback with our training department to ensure that further training and development is done with the team so as to ensure we provide all our guests with nothing but exceptional service.

We look forward to welcoming you back in the near future.

Kind regards

Teboho Mokoena
Front Office Manager
Peermont Mondior

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Reviewed 22 February 2020

We came at 7 & pm and they told us your reservation is for tomorrow, !! what ? wow!!! Welcome to the South Africa, i should open my email and show to them , and after an 1 hour r ou room was ready, after such a long flight from California! oh wow, everything else was nice; as breakfast, room , location with many restaurants, and shopping ,simular place as a las Vegas Ceasar Palace

Date of stay: February 2020
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Review collected in partnership with this hotel
2  Thank hahaSmg
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Teboho Mokoena, Owner at Peermont Mondior at Emperors Palace, responded to this reviewResponded 24 February 2020

Good day hahaSMG

Thank you for your feedback and for staying with us.

Please accept our sincerest apologies with regards to wrong dates on your booking.
On the whole, I am glad you had a wonderful stay.

Once again, thank you for your feedback.

Regards,

Teboho Mokoena
Front Office Manager.

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Reviewed 11 February 2020

The room was very neat& perfect,i always love a room with a view and to wake up to a beautiful view of the garden was a plus.
Thandi at reception was very friendly& professional, housekeeping&restaurant staff was amazing too.
The shuttle service to the airport was definately impressive for me as well.
Im already looking forward to my next stay at your hotel. Thank you so much for making my first time stay at your hotel a memorable one.
I would recommend Peermont Mondoir any day to anyone.

Date of stay: February 2020
    • Value
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Review collected in partnership with this hotel
1  Thank 391tour693461
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Roving47728627611, General Manager at Peermont Mondior at Emperors Palace, responded to this reviewResponded 11 February 2020

Thank you for the great feedback.
Glad you had a great stay !


Best Regards,

Rekha Sohun
General Manager Hospitality

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