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Peermont Mondior at Emperors Palace
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Reviews (1 037)
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All reviewsemperors palaceclose to the airportfood courtcasino complexperfect datefree shuttleother hotelspleasant staybusiness tripbuffet breakfastone night stayshort stayovernight stayshuttle servicetambo airportjohannesburgoriana
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Reviewed 5 October 2017

Stayed just the 1 night between Botswana and flight to Nairobi. Directions from the airport to the free shuttle bus are a bit difficult but easy once you know the way. I suspect the hotel is popular because of its close proximity to the airport - hence our stay. The staff are friendly, the room is OK, not the largest but a good king bed. Breakfast only opens on the dot, not a minute early and then you are allocated and escorted to a table. You could change but we were in a rush to have breakfast and get the shuttle back to the airport for an early flight. Breakfast offerings were good without being special. Gluten free cereal was available but nothing else - no GF bread, cakes etc.
The restaurant and eating options at Emperors Palace involves a good walk, just remember the route for the return trip. Choices of places to eat were numerous with lots of variety. It was a little noisey in parts. We ate at Ocean Basket right at the statue junction. The food was very nice and the sushi was 'to die for', reasonable cost.
Overall a good package

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank KirraMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this reviewResponded 6 October 2017

Dear KirraMelbourne

Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor.

On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments.

You can however contact me on 0119281732 - 1326 or email us on HotelGRO@emperorspalace.com for further discussion

We look forward to welcoming you back in the near future


Kind Regards,
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

We stayed for one night before heading on safari. We arrived early and had a room available for us to check in to (I had notified them a week earlier). The room was nice, on the small side but with everything you would expect and good WiFi. Staff throughout were pleasant.

We got a wake up call that we didn't ask for but for us, it was probably a good job it did go off in order to get up in time for our pick-up. Breakfast was lovely with lots of choice and well laid out. It wa also nice to be able to eat at the variety of restaurants available at the complex during the day.

I'd happily recommend it for a nights stop over due to close proximity to the airport and free shuttle. The only thing I would recommend is having something at the airport to let you know where to head to / wait for the shuttle bus as we were really unsure where to go when we arrived.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Duffbal31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this reviewResponded 5 October 2017

Dear Duffbal31

Thank you for taking your time in reviewing our property on TripAdvisor.

My team and I appreciate your candid feedback and your concerns have been noted by the relevant management.

Despite mentioned, we are delighted that you had a good stay with us and everything met up to expectations.

Looking forward to welcoming you back with us here at The Palace of Dreams.

Kind regards,
Guest Relations Manager





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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

Conveniently located less than 10 minutes from JHB International Airport. Regular Shuttle bus available and ran perfectly to our needs both ways. Warm welcome from reception staff. Room small but adequate for needs, - clean with all modern conveniences. Very good breakfast choice. Despite proximity to Emperors Palace and obvious airport activity, heard nothing! Would be happy to use again

  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank aussie1928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this reviewResponded 5 October 2017

Dear aussie1928

Thank you for taking your time in reviewing our property on TripAdvisor.

We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs and always delivering more than what is required.

Wishing you a warm welcome back with us here at The Palace of Dreams.

Kind regards,
Guest Relations Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

I enjoyed my stay in your facility with the special highly value of money
Keep on doing great please
Your facility is very clean with professional staff
I felt the warm welcome,
Very well located with shuttle available
All the best for your busisness

  • Stayed: September 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank folo38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this reviewResponded 5 October 2017

Dear folo38

Thank you for taking your time in reviewing our property on TripAdvisor.

We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs and always delivering more than what is required.

Wishing you a warm welcome back with us in the near future.


Kind regards,
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017 via mobile

Big hotel with lots of facilities if you have time to use them.
10 minute wait to check in, small room with enough space to open 1 large suitcase only, alarm call at 4.30 that we didn't book, booked airport shuttle for 6.30 but when we went to reception, it apparently goes at 6.24 or 6.44!

Stayed: September 2017, travelled as a couple
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this reviewResponded 27 September 2017

Dear Mike B,

Thank you for supporting Emperors Palace and thank you very much for completing our E-Questionnaire

We are disappointed to learn of your negative experience with us

We understand your frustrations have been caused by service standard that is not what you expected from us and we will immediately begin work on correcting this.

And we look forward in welcoming you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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