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InterContinental Johannesburg OR Tambo Airport
Ranked #1 of 26 Hotels in Kempton Park
Certificate of Excellence
Reviewed 3 October 2017 via mobile

On our way back from Phalaborwah Limpopo SA this Intercontinental hotel right next door to the airport terminals proved to be a God send. A short stroll from arrivals one is greeted by a tall major domo who took us in.
This hotel chain aspires to the pursuit of excellence so one is assured of best efforts.
We were not disappointed. Our room was spacious and everything worked. My need for a powerful shower was assuaged.
Even the soaps and creams were beautifully chosen.
There is a special button on the phone for immediate response on any topic and a live person who ensures prompt service.
Again the cot service for our wee bairn was excellent.
Food was scrummy in room service and in the restaurant
The bed was very comfortable allowing my wife and I to have a deliciously peaceful night.
The ability to have friends visit and drop their cars off temporarily without hassle was a boon. A very good meet and greet area below. Parking is airport based so they do not have their own. A slight downside.
Breakfast was excellent with attention to detail. So many hotels today still don't provide soya milk. This one did.
Service was good but the Maitresse D' a bit distant.
All in all though quite expensive the value for money is very good and this Interconti comes highly recommended





Stayed: September 2017, travelled with family
1  Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SCarreira, Guest Relations Manager at InterContinental Johannesburg OR Tambo Airport, responded to this reviewResponded 5 October 2017

Dear Andrew M
Thank you for taking the time to post your recent stay with us on TripAdvisor. I am delighted to read that you enjoyed your stay in our elegantly appointed rooms that have full amenity offering in the rooms. I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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15 - 19 of 1 378 reviews

Reviewed 1 October 2017

While I'm sure there are less expensive airport hotels, we loved the fact the hotel was about a one minute walk from the arrivals hall. It could not be easier to check in at this hotel. We stayed here when we arrived at Johannesburg from the west coast of the United States - a long haul! Despite the long plane trip we wanted to do a day tour and the hotel had a room ready for us for an early check in. When we departed, the hotel arranged for us ti have our room available through the early afternoon. Very accommodating both when we arrived and when we departed!

Our room included breakfast and it was wonderful. A vast array of options plus a cooked to order entree. We also had dinner twice at the hotel and both times it was very good.

Our room was great. Super clean and comfortable.

We will definitely be returning to southern Africa as we loved our safari experiences in Botswana and South Africa and we will definitely stay at this hotel again.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jann01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SCarreira, Guest Relations Manager at InterContinental Johannesburg OR Tambo Airport, responded to this reviewResponded 3 October 2017

Dear Jann01
Thank you for taking the time to post your recent stay with us on TripAdvisor. I am delighted to read that you enjoyed your stay in our elegantly appointed rooms that have full amenity offering in the rooms. I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

Going across to London on business related matters is made easy by the stopover at ORT International Airport. The SAA flight up on the Airbus was great the landing perfect and it was not long afterwards that I could get some nice crispy vegg comestibles although there was hot food at the Bidvest Long which I was fortunate to be able to visit. Its not often I pass through JHB to Europe but still I come to this airport several times a year and its spotless friendly and efficient. In my view its world class ...

Stayed: October 2017, travelled on business
Thank drpaulfoodlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SCarreira, Guest Relations Manager at InterContinental Johannesburg OR Tambo Airport, responded to this reviewResponded 3 October 2017

Dear drpaulfoodlover
Thank you for the recent review - I will however forward your review to the Airports Company of South Africa.
Regards
Sonia Carreira
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017

My Tips:
- best hotel to stay at if transiting at the airport. Just walk out of the doors (do NOT go to the basement) and its right in front of you
- typical Intercontinental standard - between a 4 and a 5 star hotel
- rooms are quiet despite being next to the airport
- great showers
- had a really good night's sleep in the comfy bed
- try to get breakfast included when you book - its $240 otherwise for the full buffet, $210 for a continental buffet, and $100-$150 for a hot egg dish a la carte
- dinner is not bad, although service was a bit slow and the food was decent, not spectacular. Prices were around $200-$400 per main dish, $100-$200 for starters
- download the IHG app. You will get an offer during check-in. I received a "free starter when you purchase a main for dinner" which made the meal a very good value.
- good reliable fast wifi in rooms

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank dahokolomok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SCarreira, Guest Relations Manager at InterContinental Johannesburg OR Tambo Airport, responded to this reviewResponded 3 October 2017

Dear Dahokolomok
Thank you for taking the time to post your recent stay with us on TripAdvisor. I am delighted to read that you enjoyed your stay in our elegantly appointed rooms that have full amenity offering in the rooms. All our prices are in our local currency South African Rands and not in Dollars. I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017

Arriving late into JNB the Interconti offers a reasonable hotel right at the arrival gate for a nights rest before venturing out onto the traffic and driving standards of Gauteng. Not cheap but very quiet and good service. We used no other facilities than the bedroom so cannot comment, but the staff were friendly and efficient and the location is perfect.

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Clive T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SCarreira, Guest Relations Manager at InterContinental Johannesburg OR Tambo Airport, responded to this reviewResponded 3 October 2017

Dear Clive T
Thank you for taking the time to post your recent stay with us on TripAdvisor. I am delighted to read that you enjoyed your stay in our elegantly appointed rooms that have full amenity offering in the rooms. I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Johannesburg OR Tambo Airport

Address: Opposite Int'l Arrivals Hall | O.R Tambo International Airport, Kempton Park 1627, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kempton Park
#1 Spa Hotel in Kempton Park
#1 Luxury Hotel in Kempton Park
#2 Business Hotel in Kempton Park
#2 Family Hotel in Kempton Park
Price Range: R3 887 - R5 224 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Johannesburg OR Tambo Airport 5*
Number of rooms: 138
Official Description (provided by the hotel):
InterContinental Johannesburg O.R. Tambo Airport is a safe and highly convenient hotel only 68.7 metres (225-foot) walk from the International Arrivals hall at Johannesburg's O.R. Tambo International Airport and is your ideal and hassle-free stopover for onward Southern African destinations, Game Reserves, Victoria Falls & Cape Town. Perfectly located for business and a 14-minute train ride from the Sandton CBD, the hotel facilities include free unlimited Wi-Fi, Business Centre, Health Spa, complimentary gym, swimming pool and DVD library. Guests love our large showers with massage showerheads and the ample natural light flowing from the floor to ceiling windows. In-room flight information allows you to time and plan your onward journeys from the comfort of your room. Soundproofed rooms, blackout curtains, king beds and fluffy duvets ensure you enjoy a great sleep experience. Quills Restaurant, open 24 hours daily, offers contemporary African dining, indoors or on the terrace. Winner of the 2015 Best Airport Hotel in Africa Award by Skytrax World Airport Awards and refurbished in 2015, the hotel offers the most sophisticated airport accommodations on the African Continent. ... more   less 
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Also Known As:
Intercontinental Johannesburg Or Tambo Airport Hotel Kempton Park
Intercontinental Kempton Park
Intercontinental Hotel Kempton Park

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