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“Romantic Dinner for two”

Flames Restaurant at the Four Seasons Hotel
Ranked #91 of 1 425 Restaurants in Johannesburg
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 5 February 2018

My husband took me to Flames for our wedding anniversary.

The view was spectacular.
Make sure you request a table at the edge for the best view.

Food and service were very good as one would expect from such an upper class restaurant.

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1  Thank Bokkiekie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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22 - 26 of 317 reviews

Reviewed 30 January 2018 via mobile

Decided to go for the brunch on a Saturday afternoon with friends. Service was very slow, 3 out of 4 beers were not stock. Food below average and you pay an arm and a leg. Wine list is good. View is fantastic!
Overall not worth it unless you want to impress by name- Four Seasons Westcliff is has lots to learn from its international hotels.

Thank mark h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mattbarber_FB2017, other at Flames Restaurant at the Four Seasons Hotel, responded to this reviewResponded 31 January 2018

Mark h,

Thank you for joining us for brunch recently. We are pleased to hear you appreciated our selection of wine and of course the iconic view. We regret to read the level of service was below standard and will be addressing this concern. Our brunch has become a destination for the community which we are proud of. Our chefs do their best to provide food which appeals to a wide range of guests, from local to international. We would appreciate any feedback that might help identify what about the food experience could have improved. Thank you for your patronage and for taking the time to review your experience. We hope you plan to return to Flames in the future.

Sincerely,

Matt Barber
Director of Food & Beverage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2018 via mobile

We went to lunch at Flames Restaurant today. The setting is amazing but what really annoyed us was the fact that we were charged for 3 gins instead of 2 and for 4 glasses of wine instead of 3.
We did get an apology from the manager, but no offer of compensation. Very disappointed and would recommend everyone checks their bills very carefully. Not what we’d expect from a 5 star hotel

Thank jw25001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2018

We entertained an overseas business associate at Flame Restaurant one Friday night, and were not that impresses by the experience. Yes, the setting on a balmy highveld summer's evening with one of the best views of the Johannesburg forest - we could even see the elephants in the zoo below which was very exciting for our guest - is fantastic. Unfortunately the prices are clearly inflated to take this into account, and clearly caters to overseas guests in this regard.

The service and the food simply doesn't justify the prices. Service was erratic, slow on occasion and simply disengaged on others. Whilst the food was good, it was nothing special (lamb chops for example were sinewy) and we've enjoyed far greater quality at much more reasonable prices elsewhere.

We won't be rushing back...

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1  Thank 125bernardc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2018

The location is top! A spectacular view over Joburg with the Zoo in the foreground. The hotel is one of the best in Joburg.
The restaurant offer a good service, very kindly and fast.
The food is ambivalent: If you take the cold food from the buffet, there is nothing to complain. The warm food, the meat from the grill is not according a homeland restaurant of this class. Here I was disappointed. We spend our Christmas dinner there...
Beside that I can recommend a visit.

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1  Thank frank_zillmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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