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Reviewed 6 January 2021

No fridge in room but advertised to be fridges in rooms aftet an hour and a half struggle eventuaoly got one after I was told they did not have enough fridges then demanded a room with one and they gave me one. Aircon soaked the floor of the room literally was a dam on the floor. Food was absolutely terrible. Had the two most expensive items on the menu. Should have rather just taken a toasted chicken mayo because surely you cant mess that up but then once again who knows. Breakfast was the only ok experience except we had to eat it cold as we were waiting that long for hot water for coffee and milk as well. We are still waiting for the resort manager to come see us as he would have attended to us within two minutes after asking to speak to him. Cant really complain because there was no service the only helpful person was Phillip who I believe is the kitchen manager. Rather do yourself a favour and dont book at Shumba

Date of stay: January 2021
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Review collected in partnership with this hotel
Thank cjansen271012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2021

I would never recommend the room to any of my family members, it was too filthy. It was very disappointing and we didn't get our value for money. Upon our arrival the key to the room was not working and the sheets were filthy.

Date of stay: December 2020
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Review collected in partnership with this hotel
Thank rmoloi388058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2020

The stay was good. Everything was okay.
Food is a bit expensive, we had teak and chips, which I felt was not enough, could add another side like veggies/salad. The stuff is friendly and breakfast was tasty.

Date of stay: November 2020
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Review collected in partnership with this hotel
Thank kledwa830414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2020

Our room was filthy when we arrived, there were a lot of bugs and ants. The shower is wack and dirty!

The service was poor by the reception aswell because we’ve requested wifi for the whole day saying that they will fix the problem

Date of stay: November 2020
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Review collected in partnership with this hotel
Thank tmbath390328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2020

It was a comfortable stay for one night.
The service was excellent by both the evening staff and day staff.

Moses from the Restuarant was very good.

The room was average, clean, thatch roof.
However, the bed was slightly uncomfortable and the pillows not so great.

However, it was very close to the airport and safe.

Date of stay: November 2020
    • Value
    • Location
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Review collected in partnership with this hotel
Thank Muhammad J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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