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Claire C

Perfect stay between safari legs.

5.0 of 5 bubblesReviewed 18 Jun 2023via mobile
Perfect place to stay between safari legs. Charming hotel in a nice and safe area, 30 minutes from the airport. Each room is unique with its own special character. All common areas have fireplaces with self service champagne & sherry. Great food with an amazing staff. Highly recommend!
Date of stay: June 2023
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Residence The Residence, Owner at The Residence Boutique Hotel, responded to this review
Responded 19 Jun 2023
Thank you so much for your review, we really appreciate it and are so glad to hear that you enjoyed your experience with us. It was an absolute pleasure having you stay with us and hope to welcome you back some day in the near future. Thank you once again and all the very best from The Residence team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 4 June 2023

I stayed here with my aunt for 3 nights in May and we absolutely loved the experience. After our long journey from the US, we received a warm welcome, quick check in, and were enjoying dinner and drinks by the piano player within no time.

As our stayed went on, we realized this place was something truly special. The staff seemed to go above and beyond to make us comfortable at every opportunity they were given. They greeted us by name, always asked if we needed anything, and were happy to offer suggestions or arrange a ride with the hotel driver.

We ate dinner here on the first night and it exceeded our expectations. The truffles served at the end of the meal was a spectacular show of creativity. I had the squid and it was some of the best I have had in a long time. My aunt had the kingklip. We ate breakfast here each morning. There was a lot of variety in both cold and hot options. I went with the eggs and smoked salmon on 2 mornings because it was so good. Very generous portions.

We also enjoyed spa services while there. Highly recommend at least getting a massage.

This stay really set us up for what would be a wonderful 2 week trip. If I am ever back in Johannesburg, I will definitely stay here again!

Date of stay: May 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank RDontheMove
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Residence The Residence, Owner at The Residence Boutique Hotel, responded to this reviewResponded 5 June 2023

Thank you so much for your review, we really appreciate it and are so glad to hear that you enjoyed your experience with us at The Residence. It was an absolute pleasure having you stay with us, and we are so glad to hear that you had a wonder trip after your stay with us. Thank you once again, and all the very best from The Residence team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2023 via mobile

Having spent 4 days in Sabi Sands game reserve and rising at 5.30am each day we decided to have a few days in Johannesburg. The Residence was more than we expected! A beautiful hotel in an upscale residential area. We booked a double bed room and was pleasantly surprised that we were upgraded to the pool villa.
The decor of the hotel was in a colonial style with mirrors everywhere. The staff was very accommodating and personable and the included breakfast menu was varied, from fruit and cold cuts to cooked breakfasts. We also enjoyed partaking in the dinner as the menu was varied.
On one note there was only 1 USB outlet in our room and the TV was via internet and didn't have the option of watching TV. ( Missed seeing PL games). Also if you wish to sample other restaurants one has to take an Uber as nothing in the 2 mile radius. We were advised to take the "black" Uber option as the safest way. (42% unemployment and high crime rate). The hotel can also provide transportation if available.

Date of stay: May 2023
Trip type: Travelled as a couple
Thank NWandSS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Residence The Residence, Owner at The Residence Boutique Hotel, responded to this reviewResponded 6 June 2023

Thank you so much for your review and feedback, we really appreciate it and are so glad to hear that you enjoyed your stay with us. It was an absolute pleasure having you stay with us and wish you all the very best from The Residence team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2023

The Residence is one of the nicest hotels I have ever stayed at! It is first class all the way. The Rooms are magnificent with balconies and wonderful views of the gardens and pool areas. The lounge area has a beautiful bar and wood-burning fireplace. The furniture was very comfortable as well
The restaurant attached to the lounge had a wonderful breakfast buffet and full menu breakfast as well - included with the room price.
The dinner was sensational with great service also.
Located in the nearby suburbs of Johannesburg - close to Nelson Mandela's old residence.
Due to Load Shedding the generators had to run quite frequently and they were a bit loud and smelled of diesel - but not in the residence itself - just in the parking area. An unavoidable situation currently

Room tip: Be clear about the address to the Uber drivers as there is more than one Residence listing.
Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank STAN Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Residence The Residence, Owner at The Residence Boutique Hotel, responded to this reviewResponded 17 May 2023

Thank you so much for your review, we really appreciate your feedback and are so glad to hear that you enjoyed your experience at The Residence. We hope the load shedding will pass soon and that we can eliminate the need for the generators. We hope to welcome you back some day and would like to wish you all the very best from The Residence team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2023 via mobile

The penthouse suite is magnificent. Service is good, but the highlight is definitely the hotel and the room itself.
Location is secluded, which is good for privacy but if your looking to get out , rosebank area is better.
But you cant go wrong staying here for sure.

Room tip: Go for the penthouse suite
Date of stay: April 2023
Trip type: Travelled as a couple
Thank KartikJ_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Residence The Residence, Owner at The Residence Boutique Hotel, responded to this reviewResponded 26 April 2023

Thank you so much for your review and feedback, we really appreciate it and trust you enjoyed the rest of your trip. Thank you once again and all the very best from The Residence team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2023 via mobile

During our 2-week trip to South Africa (and Zimbabwe) we had the pleasure of staying 2 nights at The Residence hotel in Johannesburg. It was wonderful! This is one of the nicest boutique hotels I've ever stayed at. The property is very safe, very clean, and (at least by our standards) luxurious. Our "room" was more of a suite, including a lovely bedroom, a large walk-in closet, a large bathroom with a tub and large shower, and (get this) a large, private outside area, complete with its own outside shower and hot tub. The food at the hotel restaurant was excellent. Everyone on the staff was extremely friendly and helpful. One of the highlights of our stay was the rides to dinner and then the airport the following morning in the hotel's 1999 Rolls Royce Silver Spur, driven by our wonderful driver, "Lucky." He, and the entire staff at The Residence, made my wife and myself feel quite lucky, indeed. The Residence has earned my highest, unqualified rating.

Date of stay: April 2023
Trip type: Travelled as a couple
Thank Bruce0460
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Residence The Residence, Owner at The Residence Boutique Hotel, responded to this reviewResponded 26 April 2023

Thank you so much for your review, we really appreciate it, and are so glad to hear that you enjoyed your experience with us. It was an absolute pleasure having you stay with us and hope to welcome you back some day in the near future. Thank you once again and wishing you all the very best from The Residence team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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