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All reviews the penthouse rolls royce hot tub piano bar madiba suite private jacuzzi rooftop spa decanter of sherry turn down service attention to detail nelson mandela moment you arrive sitting area south africa hour flight travel agent stayed here for one night
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Reviewed 23 December 2020 via mobile

We were welcomed by the guard, who took us to reception. Checking in was seamless and included completion of covid questionnaire and recording of temperature. Rambo assisted us with our luggage and took us to our suite. The Madiba suite is exceptional and we got an orientation around the suite. He further took our lunch order. The salmon was perfectly done.

Later had dinner outside after spending time in our jacuzzi. We had pork belly and salmon. The pork belly was accompanied by a delicious pumpkin sauce. Did drinks at the bar and later moved to the lounge. The lounge was disinfected prior to us moving there as there were previous guests.

Breakfast included cold and hot servings with could being buffet style. The menu is not extensive, however the food preparation and plating is tops.

Forgot my fitness tracker and was able to pick it up a day after we had checked out. Amazing service for the entire period we were there. Thank you for making it memorable.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank KaraboM71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence The Residence, Owner at The Residence Boutique Hotel, responded to this reviewResponded 26 December 2020

Thank you so much for your amazing review, we really appreciate it and are so glad to hear that you enjoyed your anniversary celebration with us. It was an absolute pleasure having you stay with us, and congratulations once again and hope to welcome you back some day in the near future. Thank you once again and all the very best from The Residence team.

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Reviewed 1 October 2020

Booked Birthday dinner for my husband and friends. Had drinks in the lounge with a welcome fire blazing. Beautifully furnished spaces - Dining room has large comfortable chairs. Our food was outstanding and service is exceptional.

Date of stay: October 2020
Trip type: Travelled as a couple
Thank Hazelcam52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence The Residence, Owner at The Residence Boutique Hotel, responded to this reviewResponded 9 October 2020

Thank you so much for your review, we really appreciate it and are so glad to hear that you enjoyed your birthday celebrations at The Residence. We hope to welcome you back in the near future and would like to wish you all the very best from The Residence team.

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Reviewed 7 September 2020

My wife and i experienced this hotel in August.
Nothing is spared on attention to detail and decor and furnishings throughout.
Our room boasted a separate lounge area as well as a (small) sauna in the basement and a jacuzzi on the patio.
They run a beauty salon on the premises where those who want pampering can enjoy anything from pedicures and manicures to massages.

The staff are very attentive to clients needs and very friendly.
Both dinner as well as breakfast were superb in the well appointed restaurant.

There is a cosy lounge in the bar area where one can have a relaxing drink and conversation at the romantic fireplace especially on cold days.

This is a fantastic hotel for the discerning traveler or tbe hopelessly romantic couple wanting a five star break with personal attention and pampering.

Love it!

Date of stay: August 2020
Trip type: Travelled as a couple
Thank AndrevN65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence The Residence, Owner at The Residence Boutique Hotel, responded to this reviewResponded 15 September 2020

Thank you so much for your review, we really appreciate it and are so glad to hear you both enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and hope to welcome you back some day in the near future. Thank you once again and all the very best from The Residence team.

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Reviewed 10 August 2020 via mobile

I’ve stayed at The Residence on numerous occasions and each time I’ve left having had the most amazing experience. Every room is beautifully decorated and the hotel in general is just stunning everywhere you look. The meals are scrumptious and the staff genuinely lovely and kind. I highly recommend that you stay there as you’ll love every second of it. Thank you so much to the owners who always go out of their way to make myself and my partner feel like royalty. Oh, be sure to also book at their Welgevonden lodge... it is a really magical experience and another of their establishments that bursts with class and beauty everywhere you look.

Date of stay: August 2020
Trip type: Travelled as a couple
Thank kerir504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence The Residence, Owner at The Residence Boutique Hotel, responded to this reviewResponded 12 August 2020

Thank you so much for your amazing review, it is always such a pleasure welcoming you to our properties and are so glad to hear that you enjoy your experience at The Residence. We hope to welcome you back some day in the near future and would like to wish you all the very best from The Residence team.

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Reviewed 9 August 2020 via mobile

From arrival till departure we where blown away. This was my 3rd visit and to date they are yet to dissapoint! Amazing facilities, well spoken and extremely friendly staff and food that is out of this world are but some of the things to expect when visiting. I would strongly suggest this as a destination for business or leisure. Special thanks to George, Prince and Richard for making us feel extra welcome :)

Keep up the good work team Residence

Date of stay: August 2020
Trip type: Travelled as a couple
Thank fransw2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence The Residence, Owner at The Residence Boutique Hotel, responded to this reviewResponded 12 August 2020

Thank you so much for your amazing review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It is such a pleasure having you stay with us and hope to welcome you back some day in the near future. Thank you once again and all the very best from The Residence team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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