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Nya81
Zermatt

great place to stay in Joburg

4.0 of 5 bubblesReviewed 31 May 2023
Good and safe location, not too far from city centre, also very close to JNB Zoo (which is a nice thing to do with kids or if you have plenty of time befor or after your flight...). Amazing food, nice and bright rooms, pool area very green and welcoming.
Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeanette Schwegman, Owner at Clico Boutique Hotel, responded to this review
Responded 13 Jul 2023
Dear Valued Guest
We appreciated receiving your fantastic review and are so pleased that you enjoyed your stay with us. The Clico Team are motivated through such positive feedback, including Chef Dario and his team who are offering incredible food for our in house and outside guests.
We look forward to welcoming you back in the near future.
Regards
The Clico Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (391)
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Reviewed 27 May 2023 via mobile

Had a lovely stay here - the place is intimate, well run, and looks beautiful.

The room was large, well equipped, and had a cute balcony with a nice view of the garden and the pool. Food at the restaurant was excellent too, I didn’t feel like eating anywhere else. Staff was lovely across the board, especially the ladies at the front desk, the security guards, and Spencer at the restaurant. The location was good - an easy walk to Rosebank Mall or Keyes Art Mile (during the day), and quick cab rides to most places of note in Joburg. They also helped me arrange a great airport transfer service.

I didn’t really have any complaints. At best, I’d ask them to soundproof their rooms a little better as the sounds from the reception, street, and pool could carry quite easily (however it was quiet when I stayed). Also, the hotel could think of leaving a small token for guests staying here over special occasions like most other hotels do - I checked in on my birthday and was solo, so it would’ve been a nice touch to have atleast a birthday card in the room (small oversight, I suppose, but every other place in SA I stayed at did make it a point to do a mini celebration of sorts the moment I checked in).

Room tip: If you’re a light sleeper, ask for a room away from the street and restaurant. Upper floor rooms with shared terrace have sunset views.
Date of stay: May 2023
Trip type: Travelled solo
1  Thank prayashgiria
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeanette Schwegman, Owner at Clico Boutique Hotel, responded to this reviewResponded 30 May 2023

Dear Valued Guest
Thank you for providing such a balanced review. We are pleased that you enjoyed your stay with us but apologise for having missed the opportunity to spoil you on your birthday.
We really appreciate the support provided to us and that you enjoyed the meals at Clico. Chef Dario is an exceptional chef and he and his team are creating amazing dishes for our in house and outside guests.
Hopefully we can welcome you back in the near future and we'll most definitely make up for our 'miss' of recognising you on your birthday!
Regards
The Clico Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2023

Very accommodating staff. We needed to set up a virtual court hearing in a bedroom at the last minute. They extended check-out, set up tables and chairs and kept the noise down.

The food at dinner was outstanding.

Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Alasdair S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeanette Schwegman, Owner at Clico Boutique Hotel, responded to this reviewResponded 30 May 2023

Dear Valued Guest
The Clico Team led by Chef Dario de Angeli are most appreciative of your review. Thank you for having taken the time to do this. Chef Dario is working his magic at Clico and we are so pleased that your dinner experience was a great one.
We hope to welcome you back in the near future.
Regards
The Clico Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2023

Booked transfer from the airport via the hotel and driver waiting on our arrival. Arrived before check in time but no issues at accessing the room . Friendly and welcoming staff . Room had small balcony area overlooking the lovely swimming pool which we didn't have time to enjoy. Large bed comfy and no issues with load shedding. Couple of minor issues with keys which were speedily sorted. The venue of the hotel is excellent and we walked up to Rosebank Mall in the early afternoon on the day of arrival. Breakfast good and varied choice. Good value for money

Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank sillyboyz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeanette Schwegman, Owner at Clico Boutique Hotel, responded to this reviewResponded 30 May 2023

Dear Valued Guest
Your review and feedback is most welcome. Thank you for having taken the time to provide this to the Clico Team! It's experiences such as yours that make the hard work and attention to detail paid by the staff worthwhile.
Regards
The Clico Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2023

My husband and I spent a total of 7 nights at the Clico; we would unreservedly recommend this hotel. Our room was spacious, nicely furnished, very clean and comfortable. Both our daily breakfasts and the 6 dinners we ate at the hotel were delicious. A nice variety of food and drinks and very well presented in a cozy, intimate dining room. We could easily walk to the Rosebank Mall which offers numerous dining and shopping options. The highlight of our stay, however, was the exceptional level of customer service provided by all staff. We felt incredibly pampered and well cared for. This being our first visit to South Africa, we very much appreciated staff's willingness to share their perspective on both the joys and the difficulties of life here.

Date of stay: April 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MarthaKeepSpinning
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeanette Schwegman, Owner at Clico Boutique Hotel, responded to this reviewResponded 30 May 2023

Dear Valued Guest
What an incredible review and amazing feedback. We value the support provided to us and are so appreciative of the review. Having been able to offer yourself and your husband a fabulous time at Clico is what we're all about - personalised service and excellence in all that we do. We are very pleased that we achieved this during your long stay with us!
Come back soon.
Regards
The Clico Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2023

The Clico Boutique hotel has exquisite service. For example, the ability to have a driver picking you up from the airport, a guard at the door when its dark, amazing breakfast and one of the most comfortable beds we have ever slept in. For us it was the perfect place to arrive in South Africa after a long flight from Europe.

Date of stay: April 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank vincentlC6269OD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeanette Schwegman, Owner at Clico Boutique Hotel, responded to this reviewResponded 30 May 2023

Dear Valued Guest
Thank you for providing the Clico Team such amazing feedback and for your patronage. The staff are tremendously motivated through having provided a wonderful experience. We are thrilled that you enjoyed your stay with us and we hope to welcome you back on your next trip to Johannesburg.
Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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