Stayed over on Christmas Eve, The hotel has been on my list to check out for a while. Thoroughly enjoyed my stay.
Check-in and service from hotel is amazing. The room is luxurious, spacious well kitted out and offers spectacular views of the nature reserve , we even got to see some Dassies just below our balcony.
This hotel is a good escape from the concrete jungle of the North and makes for a tranquil / bush experience plus all the comforts and luxuries.
The hotel offered complimentary mini bar and snacks.
In Room Dining Service could be improved, Dinner was cold by the time it got to us. The dessert we ordered (Chocolate brownies) tasted very stale unfortunately that was a let down. The hotel does have a restaurant on site where we have eaten on previous occasion, we had just opted for the room service option.
What I did not like:
There had been a wedding going on, on Christmas Eve, Guests/ kids of wedding party very noisy around the hotel rooms, Also found it distasteful seeing some of the guests parked in the hotel parking area drinking / Littering when there is a bar/ restaurant on site. This is after all a 4 star establishment not a park/motel , This can be damaging to the hotel reputation for guests checking in having to walk past a drunken wedding party and takes away from the true Thaba experience.
We had Breakfast on Christmas day at the restaurant, Great spread and variety of food. Very friendly and helpful staff.
Would I go back - Yes 🖒In general thoroughly enjoyed my stay and the hotel facilities.