3 of us came here on a work trip, and all of us said the same. Broken toilet - The fix was it dripping all night - Lack of towels in the room, pretty poor breakfast, rooms are really badly laid out with a shower in the room. The service at the bar is absolutely dreadful. The staff couldn't be less interested in serving you. When I checked out and was asked (half heartedly) how was your stay....I expressed how poor it was. "The manager will contact you and, yes I will email you the bill".....I am still waiting for both. Very Very Poor....! I am surprised Emirates Staff stay there - maybe they experience better service.

This hotel is located in an oasis in Johannesburg. It is very cool in design and layout. The staff could not be friendlier or try harder. From the reception staff to the barista to the manager, everybody seem to do go the extra mile. Lovely breakfasts also. Strongly recommended.

Battled at check-in. Battled. Rude and abrupt, only about whether paid. They saw I had paid them nice to me.
Room was not good, needs to have work done. there is no care here.
Invoice on check out wrong and still waiting.
Please disturb. Lmao. I’m disturbed.
I stayed here not so long ago and the experience is lost. Lost.