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Reviewed 2 November 2017 via mobile

When my employer called a meeting to start on Sunday i was very angry that they are interrupting family day. Nonetheless i went for this meeting at Crown Plaza Hotel and it was a sleep over. The beauty of the hotel, lay out, furniture, style and food comforted me. The lobby area, is very stylish, classy and with modern day furniture that propels you to want to take a picture, of which i did

Stayed: November 2017, travelled on business
Thank AdorableDoris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 3 November 2017

Dear AdorableDoris
Thank you for your time in posting a review on TripAdvisor.
We are delighted that the hotels services and facilities added some comfort to you while being away from home. this is what the Team at Crowne Plaza Johannesburg strive towards.
We look to welcome your return.
Kind Regards
Muhammad Rawat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017

Stayed for a night at this Hotel on business. The location is convenient for access to the south and north CBDs of Johannesburg. The reception area of this hotel is impressive. Gives a very model outlook . However when you get to the room corridors , its clear that a conversion from an older hotel was done. They have tried to add some modern upgrade twist which does make it more appealing. I was upgraded, so the room size was great. The bathroom, although modern was a bit tight. Overall, the hotel and location are probably worth considering for a short trip .

  • Stayed: October 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank ZMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 30 October 2017

Dear ZMR
Thank your for your recent visit and for the comments posted.
Your comments have been noted for further review by the management team.
Should you require any further information , You may contact me on the details below

Kind Regards
Muhammad Rawat
muhammad.rawat@therosebank.co.za

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2017

A very cheerful lobby with very welcoming seating arrangements.

Jessica, the lovely front office, gave me a top floor room. She was also helpful when we could not connect to the wifi.

The room was not really big and the bathroom was quite small. There was no ceiling lights, only desk lamps. Toiletries were plentiful. The towels were large and fluffy. The rain shower had good strength.

A funny thing about the servicing of the room. When you go to breakfast, the housekeeping takes just the used bath towels and wash cloths, but the room is not serviced until later. On the 1st day, when we came from breakfast, we thought each other had hidden the towels.

Breakfast was very extensive. Several types of cereals, fresh fruits, pastries, breads, cold meats and several hot options. Cappuccinos and lattes are available. The restaurant manager was very friendly.

There is a small swimming pool, with quite a few steps, so not very disabled friendly.

There is a very nice restaurant called Clico about 150m when you turn right from the hotel front. The Rosebank Mall is very close by.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Love_Life_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 30 October 2017

Dear Love_Life_Sydney
Thank you for your time in posting a review on TripAdvisor.
We are delighted that you have enjoyed your stay with us. Your comments will be used constructively in order for us to better improve on our service delivery.
We look to welcome your return through to the Crowne Plaza Johannesburg
Kind Regards
Muhammad Rawat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2017 via mobile

Wow wow wow.

It was our 5th anniversary and we wanted to do a hotel date night. Quite a few hotels in Jozi offers date night specials. I googled some for Rosebank as we wanted to go to some activities in the neighborhood.

The hotel was a bit busy at the reception upon arrival and checking in took a while. I also think we may have been the first couple to actually do the special.

Let me tell you, we were surprised above and beyond with what we found in our room. A cold bottle of sparkling wine, some nice fruit and nuts snacks. Rose petals all over the place. The setting was exactly what we needed. Room was so clean and modern as well as the bathroom.

Dinner was great at the Cut Restaurant and we also really enjoyed the buffet breakfast. It was a real deal for us.

Recommend it for your stay for couples. It’s close to a mall and also to activities!

Stayed: September 2017, travelled as a couple
Thank Vicki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 23 October 2017

Dear Vicki T

Thank you for taking the time to tell us about your experience at Crowne Plaza Johannesburg

Its memorable experiences such as this of which the team strives towards. We are delighted that we have managed to make this experience special.

Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at +27712734444 or muhammad.rawat@therosebank.co.za.

Sincerely,
Muhammad Rawat
Rooms Division Manager
+27712734444
muhammad.rawat@therosebank.co.za

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Reviewed 17 October 2017

The Crowne Plaza is an older property, very nicely redone. The rooms are on the small side but comfortable; the bathrooms are absolutely tiny. There is no clock in the room--be aware to bring your own. Customer service was excellent. Food at the hotel was also excellent. The hotel is within walking distance of the Rosebank complex, which was an excellent place to spend downtime.

  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank vbarshis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 20 October 2017

Dear vbarshis
Thank you for your recent visit to the Crowne Plaza Johannesburg
Your comments will be used for us to better improve on our service delivery.
We look to welcome you once again
Kind Regards
Muhammad Rawat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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