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Crowne Plaza Johannesburg - The Rosebank
Ranked #11 of 66 Hotels in Johannesburg
Certificate of Excellence
Reviewed 23 September 2017

We are currently enjoying our second long stay at the Crowne Plaza Rosebank. We received the warmest welcome from a dedicated and wonderful staff. We are so happy here that we can find no fault nor ever consider staying anywhere else.

Room Tip: All rooms seem to be very comfortable
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank 144florence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 26 September 2017

Dear 144florence

Welcome home. We are delighted that you are enjoying your stay with us. Please do not hesitate to contact me should you require any assistance during your stay as well as for your future visits.
Kind Regards
Muhammad Rawat

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16 - 20 of 697 reviews

Reviewed 17 September 2017

Our arrival in South Africa - initial stay prior to leaving for a Safari. Comfortable, convenient, clean and safe. Great location for exploring Joburg via UBER. Close to restaurants and a mall too. The "club room" provided reasonable breakfast options but did not provide bottled water.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank yellowpixels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 19 September 2017

Dear yellowpixels
Thank you for your time in posting a review on TripAdvisor.
We are delighted that you have enjoyed your experience with us. Your comments have been noted with regards to the Bottle Water.
We look to welcome you once again to the Crowne Plaza Johannesburg
Kind Regards
Muhammad Rawat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017

Absolutely amazing service at this hotel. Staff will go the extra mile to ensure your stay perfect & that every single small detail is taken care off. I personally had special dietary requirements in terms of Halaal food & that was perfectly arranged. I spent only 2 nights here but on the first breakfast Kedibone, our breakfast chef made the perfect meal for me & for lunch and supper, at the Fresh Restaurant on that day, both Chido & Nelisiwe took perfect care of all my requests, with brilliant attitude & service. On the 2nd day, Selby provided me with excellent service at Lunch time & even when leaving, both Nkosinathi & Siyabonga went out of their way to make my stay as pleasant as possible. I cannot forget to mention the excellent service I also received from management in particular Agnettah & Mohammad so overall, I will definitely recommend this beautiful hotel & hope to come back soon to experience their excellent hospitality overall.

Room Tip: I like the decor of North Tower more than South Tower
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  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Aslam J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 19 September 2017

Dear ASLAM J
Thank you for your time in reviewing the Crowne Plaza Johannesburg.
We are delighted that our services and facilities have met with your expectations
All the above team members will be recognized for their efforts in our monthly employee meeting
Kind Regards
Muhammad Rawat

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Reviewed 12 September 2017 via mobile

This hotel is huge and has everything that we needed! The staff is great and the business center was great. The gym was perfect overall all the hotel was atheistically pleasing. I would deffinetly stay here again if I come back to jo burg. The manager even called us to make sure everything was fine.

Stayed: September 2017, travelled as a couple
1  Thank Carlos V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 19 September 2017

Dear Carlos V
Thank you for your time in posting a review.
We are delighted that the hotels services and facilities met with your expectations.
Your comments will be shared with all members of the team.
Kind Regards
Muhammad Rawat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017

We had an excellent stay
- beds GREAT
- Bathroom very clean, in excellent condition, plenty of towels
- Staff went OVER and Beyond. Alwyn escorted us to the Rosebank mall and directed us to the area with phone providers to obtain our S.A. sim card.
- Breakfast Buffet - large selection, very good quality (egg station), meats, breads, fruits, cereals. When they saw we were big coffee drinkers they brought us a pot for our table!

Do not use the phone to set your wakeup call, ours failed. The desk later informed us that we should call the front desk for a wakeup call. But to their credit, everyone hustled to get us going on time. The breakfast staff, porter, front desk.

The hotel itself is great. Walking to dinner to the restaurants in the Rosebank mall area (1.5 blocks) is a little disconcerting until you get there, but there are some outstanding choices.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank vbnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 11 September 2017

Dear vbnet
Thank you for your recent visit to the Crowne Plaza Johannesburg and we appreciate your valued comments with regards to your stay.
We are delighted that you enjoyed the hotel beds and other facilities of the hotel.
The Hotel provides wake up calls through our switchboard operators. Unfortunately this can not be set from the room.
Should you require any further information you may contact me directly on the e mail address below.
Kind Regards
muhammad.rawat@tsogosun.com

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Additional Information about Crowne Plaza Johannesburg - The Rosebank

Address: CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Johannesburg
#11 Luxury Hotel in Johannesburg
#12 Business Hotel in Johannesburg
Price Range: R1 281 - R2 422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Johannesburg - The Rosebank 4*
Number of rooms: 318
Official Description (provided by the hotel):
Crowne Plaza Johannesburg – The Rosebank is a modern and stylish Johannesburg Hotel that is ideally located for business and leisure travel. The establishment is only 30 minutes drive from O.R.Tambo International Airport and a short drive from the Johannesburg and Sandton Business Districts. The hotel is in walking distance of the Rosebank Mall and the African Craft Market that offers visiting guests a wide array of up-market shopping and dining options. The hotel’s central location makes it the ideal base to access famous Johannesburg tourist attractions such as the Apartheid Museum, Lion Park and Soweto. Coca Cola Park Stadium and Wanderers Cricket Ground , both major sports stadiums are within 10 minutes drive from the hotel.If you do not feel the need to venture out of the hotel, we offer the various dining options such as the Butcher Block, Fresh Restaurant and the Rosebank Cafe. For some of the most famous cocktails in Johannesburg, our very own funky and trendy Circle Bar is the place to be. ... more   less 
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Also Known As:
Crowne Plaza Johannesburg - The Rosebank Hotel Rosebank

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