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Reviewed 12 August 2017 via mobile

We had two connecting rooms. Very well equipped and comfortable beds. Breakfast was first class and restaurant was also very good. The location is great, only a two minute walk to Rosebank Mall and craft market. The staff are among the nicest we've ever encountered. Lady on front desk (working 12/8 around 5.30pm) was fabulous with helping us get a table at a fully booked restaurant nearby. Super friendly staff also in shop and breakfast room. Very happy also with price.

Stayed: August 2017, travelled with family
Thank finny123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 14 August 2017

Dear finny123
Thank you for your time in posting a review.
We are delighted that you have enjoyed your stay with us.
Lethu who assisted you will be recognized for her efforts
Kind Regards
Muhammad Rawat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017 via mobile

Great location a short walk from the Rosebank shopping mall this hotel offers good amenities for a stay in the city on business nice open reception area and good bar and dining options. Rooms can be in different towers so you get different views. My room was nice although perhaps a little tired. The cleanliness and housekeeping was excellent.
The only real criticism of the room was the lack of power sockets. With phones now a prerequisite as alarms etc a socket by the bed to charge is essential and the only sockets I found were inside the wardrobe attached to the hair dryer and one on the desk a long way from a mirror. Clearly female travellers with hair straighteners that need power and mirrors are not the usual clientele.
Very comfy bed and good bathroom amenities etc
Service at the desk and for transfers was excellent. Would definitely recommend and consider again when returning for business in the city

Stayed: August 2017, travelled on business
Thank Lwatson1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 11 August 2017

Dear Lwatson1970
Thank you for your time in posting a review on TripAdvisor
We are delighted that our services have met with your expectations. I can assure you that we are working on a solution to the power sockets and this will be resolved shortly.
We look to welcome your return through to the Crowne Plaza Johannesburg
Kind Regards
Muhammad Rawat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

Situated in Rosebank walking distance from Gautrain station and Rosebank Mall. Very comfortable, very polite and helpful staff. Had minor problem in the room, called Reception and it was attended to quickly and efficiently. Bathroom is small with shower only but perfectly adequate. The bed was wonderfully comfortable.

  • Stayed: August 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank UKvisitor1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 10 August 2017

Dear UKvisitor1234
Thank you for your time in posting a review
We are delighted that you have enjoyed your experience at the Crowne Plaza Johannesburg and we look to welcome you once again.
Please do not hesitate to contact me directly should you require any assistance for your future visits with us.
Kind Regards
Muhammad Rawat
muhammad.rawat@tsogosun.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

In all my years staying in hotels, this one has the most disgraceful, almost dangerous electrical sockets in its rooms. Some almost falling out, other with clear burn marks on them. I have stayed here several times and it's not just one room. I hope the hotel really does something about all the electrical sockets in the rooms.

Stayed: August 2017, travelled on business
Thank 74jeremyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 7 August 2017

Dear 74jeremyl
Thank you for your time in posting a review
Your comments with regards to the electrical sockets have been constructively communicated to the relevant departments in order to assist us in improving our service delivery.
Please do contact me directly on muhammad.rawat@tsogosun.com should you require any assistance for your future visits with us

Kind Regards
Muhammad Rawat

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Reviewed 3 August 2017

We stayed here for business. Our Deluxe double room was modern and recently renovated.
The bathroom was incredibly small. Too small for both of us to be in at the same time.
Had bath, shower combination with two way mirror between the bathroom and bedroom.
Good design for the small area. But off putting for some.
The bed was excellent. Very comfortable. With pillow selection.
Fridge in room as well as iron and ironing board.
Great tv options as well as a 24hr rugby channel!
Loved the shoe shine available in lobby
Decent breakfast with eggs, sausages, bacon etc. Not a huge selection but all very nice.
The Rosebank mall is 50 metres virtually across the road if you exit the side of the lobby. Great selection of restaurants and supermarkets and shops!
I felt very safe walking in day time as there are many people around.
Be careful at night - i heard some people have got robbed.
Got the hotel shuttle to the airport which was a taxi. Cost 530 rand and took about half an hour.
Its a perfectly fine hotel-but for me was missing something.
I guess its the perfect business hotel. Functional and clean.

  • Stayed: August 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank ROTOVEGAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this reviewResponded 4 August 2017

Dear ROTOVEGAS
Thank you for your time in posting a review. Your comments will be used constructively in order for us to improve on our service delivery.
WE look to welcome your return through to the Crowne Plaza Johannesburg.
Kind Regards
Muhammad Rawat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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