Read a Eatout review about this place regarding the bubble waffles they have on offer! The article had me salivating!
So off we went to try it and the actual bubble waffle was delicious!! You get to choose 3 toppings from about 8 options.
HOWEVER... The service from Ciao- The Eatery is extremely poor!!
The staff work at an incredibly slow pace!
It took 10 minutes to pay and there was only 2 people in front of me!!
They get confused by telling you must pay before ordering and then collecting made bubble waffle told to pay again!
Price board they have listed is not updated even though it’s a new establishment.
I complained to the one staff member about the poor service and the Manager/Owner was in ear shot and she failed horribly by not even acknowledging me let alone apologizing!!
Service is such an integral part of a restaurant and this one was dismal even though the actual bubble waffle was so yummy and this is why I give this a a poor rating as the owner should hang her head in shame!
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