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pncube309395
Gaborone, Botswana

Satisfied customer

4.0 of 5 bubblesReviewed 17 Feb 2024
The place so welcoming! They so truthful and nice.. i forgot my cellphone in the room and was callwd after the cleaner found it .. i was so appreciative 🙏🏼🙏🏼 i would highly recommend it for anyone!
Thank you
Date of stay: February 2024
Trip type: Travelled on business
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (285)
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Traveller rating
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All reviews sandton city basic amenities self catering facilities home away from home hot water enjoyed my stay bedroom wanderers couch channels microwave jhb security
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2 - 7 of 285 reviews
Reviewed 10 January 2024

I liked how fast checking in to the hotel was. The receptionist was also quite helpful. When I walked in everything was clean. The fans were still on and the switch was kinda faulty which made it difficult to turn it off. My bedroom windows were open and I couldn't manage to get them closed. Overall my stay was very pleasant and I would recommend the hotel to my friends and family.

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tlekon255152
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 April 2023

The staff was friendly, rooms were neat and clean and the apartment was spacious.
It is my third time using this place and I'm always left impressed.
The location of the place is also in the Centre. Just a Few minutes walk to Merlose Arch and a few minutes drive to Sandton city.

Date of stay: March 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mrhandzeka
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 March 2023 via mobile

Value for money. Very friendly and helpful staff. Good self catering unit.

Can get a bit hot and the ceiling fans are not enough to withstand the heat. The channels are very limited on the tv, and the one bedroom's tv could not access the channels. Very clean and the staff cleans the apartment daily.

Overall a very good experience and would recommend the self catering unit.

Room tip: Through booking.com a deposit is taken even though it says no deposit. When queried, it was repaid, but bank costs were deducted with both transactions which is a lot.
Date of stay: March 2023
Trip type: Travelled with friends
Thank RJexperiences
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2023

An awesome and peaceful place to stay. Friendly stuff and great service.
Hot water, fresh towels, clean sheets, great view, safe and quiet place. Access to various shops and restuarant. Good wifi network

Date of stay: December 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank vnkulu442961
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2022

Reception staff were friendly and helpful. Carpets on stairs, in bedrooms and corridors are filthy! Linen and towels are crisp and clean, however the pillows themselves are badly stained and need replacing. The fridge smelt terrible and old food and crumbs could be seen under and around it. Judging by the filth on the carpets we didnt utilise the black couch in the room for fear of the same dirt and grime. A great location and exterior but the inside needs a proper spring clean and clearly the cleaning staff need supervision. So disappointing as having self catering facilities is a huge plus when travelling with children. Having a two plate stove is great but would definitely suggest adding microwaves to the rooms too in order to warm up meals and pre prepared dishes.

Date of stay: September 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jennifer M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Merle Chevreau, Owner at Premiere Classe Hotel Apartments, responded to this reviewResponded 6 October 2022

Jennifer thanks for taking the time to review, I have taken up the issues regarding the crumbs and the smelly fridge, yes the lady admits missing these two issues, regarding the microwave this is standard in he apartment, if you queried with reception one would have been brought into the apartment, I have just checked the pillows if are referring to the inners I did not see anything wrong with them, as well as the pillow covers, the carpets were cleaned within the last few weeks, checked the invoice, must state your judgement was totally incorrect when it came to the couch, the couch is new delivered on the day of your arrival.

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