I honestly had a lovely stay. Staff was very friendly and rooms were very clean, it is so close to everything dont have to travel much to get food or anything you neeed . I will definiely be booking there again soon!
14
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mashego8
Bloemfontein, South AfricaFriendly staff
Review of SUN1 Bloemfontein
Reviewed 23 Apr 2019
We really have enjoyed our stay and wished we could spend d more time. My parents slept comfortably. Please put more options for breakfast as not everyone eats cereals. Value for money place. We will come again
Date of stay: April 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Tsogo Sun Hotels
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SUN1-HOTELS, Owner at SUN1 Bloemfontein, responded to this review
Responded 15 May 2019
Dear mashego8,
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
We're happy to hear that you enjoyed your stay and also want to thank you for your constructive comments which will help us improve the overall guest experience.
We are in the process of changing our breakfast offering and this will be in place in the near future.
We look forward to welcoming you back in the near future.
Yours sincerely,
SUN1 Hotels Management
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
We're happy to hear that you enjoyed your stay and also want to thank you for your constructive comments which will help us improve the overall guest experience.
We are in the process of changing our breakfast offering and this will be in place in the near future.
We look forward to welcoming you back in the near future.
Yours sincerely,
SUN1 Hotels Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (42)
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15 - 20 of 42 reviews
neo_mashila
Johannesburg, South Africa
2
Date of stay: February 2019
Review collected in partnership with Tsogo Sun Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SUN1-HOTELS, Manager at SUN1 Bloemfontein, responded to this reviewResponded 6 February 2019
Dear Coastal50023005340,
Thank you for taking the time to share your experience.
We are delighted to hear that you enjoyed your stay with us.
Thank you for your compliments and we look forward to welcoming you back again soon.
Yours sincerely,
SUN1 Hotels Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stay17568642523
1
My stay at Sun1 couldnt have been any better, the place is what they said it is on booking.com spur is just next door,there's a free parking lot that is secure and breakfast is free, the receptionist was so friendly i wil definatly be going there next time
Date of stay: January 2019
Review collected in partnership with Tsogo Sun Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SUN1-HOTELS, Owner at SUN1 Bloemfontein, responded to this reviewResponded 29 January 2019
Dear Stay17568642523,
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
We're delighted to hear how much you enjoyed your stay and we look forward to welcoming you back in the near future.
Yours sincerely,
SUN1 Hotels Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lynct
Cape Town, South Africa
112
We stayed at SUN 1 Bloemfontein from 30/12/18 till 3/1/19. This is our 3rd time we booked in at the hotel.We were assured that the bedding is changed daily however this was not the case. When we booked in the floor was nor properly swept. There was hair on the floor from previous visitors. An item we left at the hotel was stolen. When we inquired about the missing item we were told there was nothing that could be done about it.We requested an extra pillow and was told the hotel is fully booked there is nothing available however there was hardly any cars. There is no lifts so you have to carry your own luggage up the stairs. We struggled with the door twice during our stay. The 2nd time the card to unlock the door did not work as they claimed we had been booked out even though we had still 2 nights remaining which we paid for. We will be regular visitors to Bloemfontein but not sure if we will go back to SUN 1. Very disappointed in the service.
Room tip: Choose the ground floor if you have lots of luggage
Date of stay: December 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandisi Reehkav... R
Polokwane, South Africa
1
I always stay over in Bloemfontein whenever I travel to and from the Cape. I've been a regular client of Formula/Sun 1 since the 90's. I've never been disappointed with the service I receive and will continue using Sun 1 in the future.
Date of stay: January 2019
Review collected in partnership with Tsogo Sun Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SUN1-HOTELS, Owner at SUN1 Bloemfontein, responded to this reviewResponded 16 January 2019
Dear Tourist55679204365,
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
We're happy to hear that you enjoyed your stay and look forward to welcoming you back in the near future.
Yours sincerely,
SUN1 Hotels Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunshine750609
11
via mobile
Although the setup was great, very modern and your choice of a smoking or non smoking room,
I am very disappointed with the service.
We arrived at Sun1 in Bloemfontein after a long drive from Jeffery's bay. We were unable to sleep until about 3am, because there was a group of people outside in the hall fighting, screaming and slamming doors. We went outside once and were too afraid to interfere so we returned to our room. We were unable to reach receiption after calling many times. We went outside once more and saw the security guard and thought we were finally going to be able to get some sleep. But all he did was look at them and left again.
This morning we talked to the person at the reception desk and told him about our terrible experience and how we now have to continue driving without much sleep.
He only said that he was sorry and did not look too worried about his clients being dissatisfied and did not offer any compensation. It was horrible and without much concern for our terrible experience, I would not recommend this place.
Date of stay: July 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SUN1-HOTELS, Owner at SUN1 Bloemfontein, responded to this reviewResponded 19 July 2018
Dear Dané M,
Thank you for informing us of your recent experience at our Hotel.
Please accept our sincere apologies for the inconvenience caused to you, our valued guest, as a result of the noise from other guests in the hotel during your stay. We would like to assure you that this is not the standard on which Sun1 Hotels prides itself.
A copy of your comments has been forwarded to the Hotel Manager and we can assure you that the necessary action has been taken to prevent a recurrence of such an unfortunate incident.
It is most unfortunate that this took place during your stay and we do hope that you will afford us the opportunity to positively influence your impression of us in the future.
Yours sincerely,
Sun1 Hotels Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC