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noleen_jull
Secunda

Weekend stay at SUN1 - Bloemfontein

5.0 of 5 bubblesReviewed 18 Aug 2017
I would recommend the SUN1 in Bloemfontein to anyone - great, friendly service. Rooms are modern, comfortable and clean. My mother had a knee replacement and they booked a room on the 1st floor, when requested for a room on floor level, they immediately changed the booking and accommodated my mother. Would only recommend that they get DSTV - limited TV stations. Thanks SUN1 for a warm friendly welcome and great service
Date of stay: August 2017
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Tsogo Sun Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SUN1-HOTELS, Owner at SUN1 Bloemfontein, responded to this review
Responded 21 Aug 2017
Dear noleen_jull,
Thank you for taking the time to share your experience at our Sun1 Bloemfontein hotel. It is always a pleasure to receive positive feedback and your comments are greatly appreciated.
We look forward to welcoming you back in the near future.
Yours sincerely,
Sun1 Hotels Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (42)
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23 - 28 of 42 reviews
Reviewed 26 April 2017

We stayed one night in 2 rooms on our way to Cape Town. The rooms were compact and comfortable. The extractor fan however did not switch off and we found an earing in the bed which we assume (hpe) fell off when house keeping was making the bed.

Room tip: Rooms at the back of the hotel face onto a quieter road
Date of stay: April 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank trilab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SUN1-HOTELS, Owner at SUN1 Bloemfontein, responded to this reviewResponded 28 April 2017

Dear Greg L,

Thank you for taking the time to provide a review of our hotel and for sharing your experience. Your comments have been noted and are greatly appreciated.

Please accept our apologies for the maintenance and housekeeping issues experienced during your stay. These matters will be investigated to ensure that the problem areas are corrected.

We look forward to welcoming you back in the near future.

Yours sincerely,

Sun1 Hotels Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

it was a convenient recharging lace and very accessible to the highways . ample restaurants and the wonderful art deco hotels. The street vendors sell all sorts of crafts, bead work and carving are commonplace. welcome you for refreshments but there are also the usual fast food outlet

Date of stay: April 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank anl740
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SUN1-HOTELS, Owner at SUN1 Bloemfontein, responded to this reviewResponded 24 April 2017

Dear anl740,
Thank you for taking the time to provide a review of our hotel.
We look forward to welcoming you back in the near future.
Yours sincerely,
Sun1 Hotels Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2017

We found this place after we could not stay where we had booked, because it was NOT wheelchair friendly, and all the other hotels were so expensive that we considered sleeping in the car. What a joy - we were allowed to look at the room before paying and checking in, the wheelchair facilities are top class. The staff were friendly, and went out of their way to make our lives easier. It also was so convenient for the University, being directly across from the main gate. The place was spotlessly clean, and even the cleaning staff were courteous and helpful

Room tip: well worth staying at when in Bloemfontein
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Jenni M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SUN1-HOTELS, Owner at SUN1 Bloemfontein, responded to this reviewResponded 9 January 2017

Dear Jenni M,
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
It is always a pleasure to receive positive feedback and your comments are greatly appreciated.
We look forward to welcoming you back in the near future.
Yours sincerely,
Sun1 Hotels Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2017

Staying in this hotel was such a nice surprise! The rooms are finished like little pods, and are more than adequate for a one night stop over. It was very clean and we were very comfortable. I would stay there again.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Carthusia9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SUN1-HOTELS, Owner at SUN1 Bloemfontein, responded to this reviewResponded 9 January 2017

Dear Carthusia9,
Thank you for taking the time to provide a review of our hotel and for sharing your experience. It is always a pleasure to receive positive feedback and we look forward to welcoming you back in the near future.
Yours sincerely,
Sun1 Hotels Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2016 via mobile

We stopped over in Bloemfontein for a night on our way through to Cape Town. We arrived and queue was short to check in, however it took a little while for the reception to process people. We were given keys and then went straight out for dinner.

When we came back - walked up to our rooms and one of the keys wouldn't work. Then finally someone came out of the room and said they were in that room. We went back to the reception to say someone was in our room, and they gave us another key. When we went to that room, the key worked fine and we went in, but someone's stuff was in the room! The third room we were given was finally empty - but then there was a problem with the electricity.

We understand that they are fully booked and busy- but that was absolutely insane. They gave us a key and sent us to a room that was occupied! TWICE!!!

The rooms itself were fine for a stop over. Comfortable enough for what you pay.

Date of stay: December 2016
Thank Julia H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SUN1-HOTELS, Owner at SUN1 Bloemfontein, responded to this reviewResponded 9 January 2017

Dear JulesHRL,
Thank you for informing us of your recent experience at our Hotel.
Please accept our sincere apologies for the inconveniences experienced during your stay and for having created an unfavourable impression.
We consider the points that you have raised very seriously and would like to assure you that this is not the standard on which Sun1 Hotels prides itself.
We do hope that you will afford us the opportunity to positively influence your impression of us in the future.
Yours sincerely,
Sun1 Hotels Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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