it was a convenient recharging lace and very accessible to the highways . ample restaurants and the wonderful art deco hotels. The street vendors sell all sorts of crafts, bead work and carving are commonplace. welcome you for refreshments but there are also the usual fast food outlet
Dear anl740,
Thank you for taking the time to provide a review of our hotel.
We look forward to welcoming you back in the near future.
Yours sincerely,
Sun1 Hotels Management
We found this place after we could not stay where we had booked, because it was NOT wheelchair friendly, and all the other hotels were so expensive that we considered sleeping in the car. What a joy - we were allowed to look at the room before paying and checking in, the wheelchair facilities are top class. The staff were friendly, and went out of their way to make our lives easier. It also was so convenient for the University, being directly across from the main gate. The place was spotlessly clean, and even the cleaning staff were courteous and helpful
Dear Jenni M,
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
It is always a pleasure to receive positive feedback and your comments are greatly appreciated.
We look forward to welcoming you back in the near future.
Yours sincerely,
Sun1 Hotels Management
Staying in this hotel was such a nice surprise! The rooms are finished like little pods, and are more than adequate for a one night stop over. It was very clean and we were very comfortable. I would stay there again.
Dear Carthusia9,
Thank you for taking the time to provide a review of our hotel and for sharing your experience. It is always a pleasure to receive positive feedback and we look forward to welcoming you back in the near future.
Yours sincerely,
Sun1 Hotels Management
We stopped over in Bloemfontein for a night on our way through to Cape Town. We arrived and queue was short to check in, however it took a little while for the reception to process people. We were given keys and then went straight out for dinner.
When we came back - walked up to our rooms and one of the keys wouldn't work. Then finally someone came out of the room and said they were in that room. We went back to the reception to say someone was in our room, and they gave us another key. When we went to that room, the key worked fine and we went in, but someone's stuff was in the room! The third room we were given was finally empty - but then there was a problem with the electricity.
We understand that they are fully booked and busy- but that was absolutely insane. They gave us a key and sent us to a room that was occupied! TWICE!!!
The rooms itself were fine for a stop over. Comfortable enough for what you pay.
Dear JulesHRL,
Thank you for informing us of your recent experience at our Hotel.
Please accept our sincere apologies for the inconveniences experienced during your stay and for having created an unfavourable impression.
We consider the points that you have raised very seriously and would like to assure you that this is not the standard on which Sun1 Hotels prides itself.
We do hope that you will afford us the opportunity to positively influence your impression of us in the future.
Yours sincerely,
Sun1 Hotels Management
I stayed there at breakfast had a very bad experience. There was a lady at the reception shouting and swearing very dirty words might I add. She did not bother I was sitting having my breakfast . I asked the gentleman who worked at reception who she was he told me she was the manager. I would suggest please change the Managers has that kind of behaviour is uncalled for especially in front of paying guest. I will never stay there again ever
Dear Swart12,
Please accept our sincere apologies for the unfavourable impression that has been created as a result of your recent experience at our Sun1 Bloemfontein Hotel.
We consider the issue you have raised very seriously and would like to assure you that this is not the standard on which Sun1 Hotels prides itself. The matter has been discussed with the Hotel Manager and will be handled internally.
It is most unfortunate that this took place during your stay and we do hope that you will afford us the opportunity to positively influence your impression of us in the future.
Yours sincerely,
Sun1 Hotels Management
