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Tshililo Albert M
Johannesburg, South Africa

Excellent Service

5.0 of 5 bubblesReviewed 30 Jan 2020
Tsogo Sun hotels are nice places to be except where you find rude elements like guests who were purpotedly from overseas for the cricket tournament in Bloemfontein who feel that they are so important that South African cannot talk to them.
Date of stay: January 2020
Trip type: Travelled on business
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Tsogo Sun Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel S, General Manager at Southern Sun Bloemfontein, responded to this review
Responded 31 Jan 2020
Dear Guest

Thank you for rating your recent experience at Southern Sun Bloemfontein.

We thank you for the positive comments and your time communicating with us contributes to improving our product, service levels, and facilities. Please again accept my apologies in the manner the that you were treated by the teams visiting.

Regards

Joel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 28 January 2020

The pool and beautiful luxurious grass surrounding it are an absolute treat. Always book on the ground floor to enjoy a barefoot walk on their grass. Followed by a swim in their beautiful pool. Thank you for such consistency in maintaining your gardens.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Joanne T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel S, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded 28 January 2020

Dear Guest

Thank you for rating your recent experience at Southern Sun Bloemfontein.

We thank you for the positive comments and your time communicating with us contributes to improving our product, service levels, and facilities.


Regards
Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2020

All was excellent. From the moment of entry to the day we checked out, from breakfast to dinner, security, reception, all was superb. For a hotel next to the mall, it is impressive that there are no strangers in passages. The cleaning was impeccable. The garden is well kept

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Peoparkymiss H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel S, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded 28 January 2020

Dear Guest

Thank you for rating your recent experience at Southern Sun Bloemfontein.

We thank you for the positive comments and your time communicating with us contributes to improving our product, service levels, and facilities.


Regards
Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2020

I would suggest Southern Sun Bloemfontein to anyone and will come back. The service I received was excellent from the moment I arrived until my departure. The personnel was very friendly and professional at all times.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank smithlizelle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel S, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded 28 January 2020

Dear Guest

Thank you for rating your recent experience at Southern Sun Bloemfontein.

We thank you for the positive comments and your time communicating with us contributes to improving our product, service levels, and facilities.


Regards
Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2020

Return from holiday and Thabo went out of his way to accommodate us in terms of a booking despite the hotel being fully booked. We as a family enjoyed the stay and the swimming pool facilities. We will no doubt visit Southern Sun Bfn again.

Date of stay: January 2020
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
1  Thank fourieps
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel S, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded 28 January 2020

Dear Guest

Thank you for rating your recent experience at Southern Sun Bloemfontein.

We thank you for the positive comments and your time communicating with us contributes to improving our product, service levels, and facilities.


Regards
Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2020

The staff were superb - check-in and breakfast.
Very comfortable room with good linen but a little dated. No fridge and shower over bath. No outdoor patio furniture and only one easy chair.
Typical 80s type hotel and rooms can be a longish walk.
Good breakfast with superb service from all staff.
I would stay here again.

Room tip: Close to reception with courtyard view
Date of stay: December 2019
    • Location
    • Cleanliness
    • Service
Thank MikeGoodbrand
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel S, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded 28 January 2020

Dear Guest

Thank you for rating your recent experience at Southern Sun Bloemfontein.

We thank you for the positive comments and your time communicating with us contributes to improving our product, service levels, and facilities.


Regards
Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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