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smithlizelle
Kimberley, South Africa

Excellent service

5.0 of 5 bubblesReviewed 22 Jan 2020
I would suggest Southern Sun Bloemfontein to anyone and will come back. The service I received was excellent from the moment I arrived until my departure. The personnel was very friendly and professional at all times.
Date of stay: January 2020
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Tsogo Sun Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel S, General Manager at Southern Sun Bloemfontein, responded to this review
Responded 28 Jan 2020
Dear Guest

Thank you for rating your recent experience at Southern Sun Bloemfontein.

We thank you for the positive comments and your time communicating with us contributes to improving our product, service levels, and facilities.

Regards
Joel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (798)
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Reviewed 21 January 2020

Return from holiday and Thabo went out of his way to accommodate us in terms of a booking despite the hotel being fully booked. We as a family enjoyed the stay and the swimming pool facilities. We will no doubt visit Southern Sun Bfn again.

Date of stay: January 2020
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
1  Thank fourieps
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel S, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded 28 January 2020

Dear Guest

Thank you for rating your recent experience at Southern Sun Bloemfontein.

We thank you for the positive comments and your time communicating with us contributes to improving our product, service levels, and facilities.


Regards
Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2020

The staff were superb - check-in and breakfast.
Very comfortable room with good linen but a little dated. No fridge and shower over bath. No outdoor patio furniture and only one easy chair.
Typical 80s type hotel and rooms can be a longish walk.
Good breakfast with superb service from all staff.
I would stay here again.

Room tip: Close to reception with courtyard view
Date of stay: December 2019
    • Location
    • Cleanliness
    • Service
Thank MikeGoodbrand
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel S, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded 28 January 2020

Dear Guest

Thank you for rating your recent experience at Southern Sun Bloemfontein.

We thank you for the positive comments and your time communicating with us contributes to improving our product, service levels, and facilities.


Regards
Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2020

I was travelling from Johanesburg to Elliot (Eastern Cape), I had a 3 month old baby and I need a place to rest and that is how I stumbled to this beautifull place. The pool area is to die for. The breakfast is world classs.

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Voyage14596995084
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel S, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded 8 January 2020

Dear Guest

Thank you for rating your recent experience at Southern Sun Bloemfontein.

We thank you for the positive comments and your time communicating with us contributes to improving our product, service levels, and facilities.

Regards
Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2020

Great facility for a stop over after a long trip from the Eastern Cape. Very friendly staff and clean facilities.
Rooms are very clean with aircon, big swimming pool to cool off in the heat.
Full continental breakfast with good service.

Date of stay: January 2020
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank 426nadine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel S, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded 8 January 2020

Dear Guest

Thank you for rating your recent experience at Southern Sun Bloemfontein.

We thank you for the positive comments and your time communicating with us contributes to improving our product, service levels, and facilities.

Regards
Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2020

Overall service of the hotel was excellent. i am greatly impressed by the whole range of services offered at the hotel. As someone who came with my family, it was an impressive first experience hence I have committed myself to use the hotel whenever I get an opportunity to be around Bloemfontein. I will recommend it to all my friends wherever I go.

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Songezo M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel S, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded 8 January 2020

Dear Guest

Thank you for rating your recent experience at Southern Sun Bloemfontein.

We thank you for the positive comments and your time communicating with us contributes to improving our product, service levels, and facilities.

Regards
Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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