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Review Highlights
Wonderful Shamwari

We had the most amazing 3 days at Shamwari. Stayed at Bayethe, please see my detailed review. Our... read more

Reviewed 26 February 2024
goody2808
,
East Yorkshire
via mobile
We left our heart in Shamwari

Wow.....What an amazing place. We are an adult family of seven, and although we have travelled... read more

Reviewed 1 February 2024
Max557
,
Dublin, Ireland
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Reviewed 22 April 2019

Plenty of animals to see while driving around and the rhinos do not seem to be afraid of the cars as they amble up really close to the cars. If we were of the daring kind, we would have wound down the car window to touch the one that came right up to our car....but that would not be smart.

Fun little drive and a nice restaurant half way through for some coffee and a snack.

Date of experience: April 2019
Thank Just_a_normal_mom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 April 2019

Overall the reserve is great and you do see lots of animals. It takes time and on some drives you may only see one type of animal and your experience depends on luck and your ranger. I think they should have spotters out to help locate the animals. We were regularly back at the lodge early so the three hour drives they promise do not always materialise which was disappointing. Sometimes it seemed the ranger was more interested in getting photos than making sure we had the best experience. Bayete Lodge needs an overhaul. The service was poor the food average. We went for the animals and they were great but it wasn’t the luxury experience we had hoped for.

Date of experience: March 2019
1  Thank Ptuji
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SGR_socialmedia, Guest Relations Manager at Shamwari Private Game Reserve, responded to this reviewResponded 17 April 2019

Dear Ptuji,

I would first like to thank you for your honest comments. We truly appreciate constructive feedback, as this is the only way we can improve our service and guest experience.

I would also like to apologise that we clearly fell way below your expectations and did not deliver on the service and hospitality that we are so proud of at Shamwari. I can assure you that your experience is certainly not the norm.

I would like reassure you that we have taken your comments and feedback most seriously, discussed in detail with the lodge manager and staff at Bayethe, and taken proactive steps to rectify some of the issues. With your honest feedback, this can only assist us in improving the service we deliver to our guests. We have also put additional measures in place to ensure that some of the service issues you experienced, do not reoccur.

We are closing Bayethe for two months in May to do a full soft refurbishment, including new tents, new bar lounge and reception area as well as a new restaurant.

Thank you again for your feedback and we sincerely hope that we can have the opportunity to host you again at Shamwari Private Game Reserve.

Yours sincerely,

Claire Radloff
Shamwari Private Game Reserve

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2019 via mobile

We had the most amazing time. Fantastic accommodation, food, and game drives. Our Ranger Mino was exceptional. We saw everything during our 4 game drives plus a night drive. We also visited the born free foundation.

Date of experience: March 2019
Thank 701karinh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 February 2019

We could not have wished for a better experience at Shamwari - and it was thanks to our two rangers Westley and Dylan. We learned continuously from their vast knowledge during game drives and at meals, but foremost they shared their PASSION for the animals with us.
I'm glad we chose Explorer Camp as it includes bush walks. Approaching rhinos, lions and a cheetah on foot were unforgettable experiences.

Date of experience: February 2019
Thank Swiss7575
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 February 2019 via mobile

We rented out the entire Eagles Crag Lodge for a three day extended family adventure. We had four absolutely fantastic rangers namely Jan, Jéan, Leon and Frans. They were able to immerse us into the remarkable animal universe at Shamwari. The upgraded and newly renovated Lodge and facilities were spectacular and the service, perfectly coordinated and guided by lodge manager Marilie, was world class personalized friendliness making everyone feel at home or better in paradise. Thanks for the treasure chest of unforgettable memories. We surely will be back.
Thomas with family and friends

Date of experience: February 2019
3  Thank thomashux
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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