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59 - 64 of 884 reviews
Reviewed 18 February 2023 via mobile

The only pity was we only had the one night! Excellent service throughout the hotel having had dinner, breakfast and a couple of bar drinks. Initial welcome set the tone, they really couldn’t do enough. Great sea and beach views from balcony room which was well decorated. Complimentary first mini bar fill a nice touch too.

Date of stay: February 2023
Trip type: Travelled with friends
Thank Big T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 26 February 2023

Dear Graham M,

Thank you so much for the wonderful feedback!

It was lovely having you with us, albeit for such a short visit.

We hope to welcome you back for a longer stay next time.

Kind regards,
Melissa, Wiida & The Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2023

The hotel is magnificent—unparalleled location, wonderful buildings, impeccable rooms and very elegant and tasteful décor throughout. The combination is stunning. What could possibly go wrong? Well, normally, anything and everything, but at The Plettenberg: Nothing. The hotel is superbly managed and administered, and gracious and enthusiastic hospitality abounds with every person on the hotel’s staff. We could go on and on in this vein, but you would be postponing the inevitable—book now and thank us later.

Date of stay: February 2023
    • Location
    • Rooms
    • Service
Thank Joan B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 26 February 2023

Dear Joan B,

Thank you for taking the time to write such a lovely review.

It is wonderful to see how much you enjoyed your stay with us!

We would love to have you return for another visit and we look forward to welcoming you back.

Kind regards,
Melissa, Wiida & The Team

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Reviewed 29 January 2023

We spent three nights at this hotel at their villa the Beach House. The villa is beautifully appointed and spacious with a deck with a small private pool and sun loungers. The villa has a fantastic view of the ocean.

It contained a kitchenette, dining table, two bedrooms both ensuite, and a living room. We hardly left our villa during our stay as it contained everything you might possibly need.

The hotel itself also has spectacular views, a pool, a spa, bar and a restaurant. We had breakfast in the restaurant every morning. Excellent food and service.

Service was excellent throughout. Manager Melissa was very friendly and made sure we had everything we might need. The housekeeping was also spotless!

Highly recommended for a stay in Plettenberg.

Room tip: If you are travelling with friends or family book the Beach House
Date of stay: December 2022
    • Value
    • Location
    • Service
Thank 610monak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 18 May 2023

Dear 610monak,

I am happy that you were comfortable in our Beach House, it is very well suited for a family or two couples.

Thank you for your 5 star rating and reviews, it is much appreciated.

We hope you will return again soon.

Warm regards,

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Reviewed 26 January 2023 via mobile

Perfectly decent hotel with friendly, helpful staff and great views from the pool areas. There were no downsides with the exception of our room having no view other than the car park and the gym which could do with some more equipment and the treadmill being fixed. A lot of the guests seemed to be a bit older than us 60s and 70s mainly but that may simply reflect the price!

Room tip: Book or ask for a room with an ocean view
Date of stay: January 2023
Trip type: Travelled as a couple
Thank jamielL4850QK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 18 May 2023

Dear jamieL4850QK,

I appreciate your feedback and rating of your time at the Hotel. I do apologize for the treadmill being out of order. Unfortunately with the load shedding that the country is experiencing there was a power surge which caused the machine not to work.

Our entry level rooms are non sea facing please make sure to book a sea view room should you visit us again.

Warm regards,

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Reviewed 23 January 2023 via mobile

Very good hotel with nice common areas and average rooms. Pretentious staff, beginning with the check-in process Unable to manage loadshedding events. Good WIFI when electricity available. Door locks are the old thumb-twist style. Excellent locatio, walkable to city centre. Secured parking. Doubt we'll return.

Room tip: Ask for an ocean view.
Date of stay: January 2023
Trip type: Travelled as a couple
Thank Magoo56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 18 May 2023

Dear Magoo56

I appreciate your review and rating of your time at the Hotel, however I am sorry to read your thoughts of the pretentious staff.

Load shedding is out of control, luckily we have two generators that operate both buildings.

I am glad that you enjoyed our location and the secured parking.

Warm regards,

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