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62 - 67 of 884 reviews
Reviewed 26 January 2023 via mobile

Perfectly decent hotel with friendly, helpful staff and great views from the pool areas. There were no downsides with the exception of our room having no view other than the car park and the gym which could do with some more equipment and the treadmill being fixed. A lot of the guests seemed to be a bit older than us 60s and 70s mainly but that may simply reflect the price!

Room tip: Book or ask for a room with an ocean view
Date of stay: January 2023
Trip type: Travelled as a couple
Thank jamielL4850QK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 18 May 2023

Dear jamieL4850QK,

I appreciate your feedback and rating of your time at the Hotel. I do apologize for the treadmill being out of order. Unfortunately with the load shedding that the country is experiencing there was a power surge which caused the machine not to work.

Our entry level rooms are non sea facing please make sure to book a sea view room should you visit us again.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2023 via mobile

Very good hotel with nice common areas and average rooms. Pretentious staff, beginning with the check-in process Unable to manage loadshedding events. Good WIFI when electricity available. Door locks are the old thumb-twist style. Excellent locatio, walkable to city centre. Secured parking. Doubt we'll return.

Room tip: Ask for an ocean view.
Date of stay: January 2023
Trip type: Travelled as a couple
Thank Magoo56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 18 May 2023

Dear Magoo56

I appreciate your review and rating of your time at the Hotel, however I am sorry to read your thoughts of the pretentious staff.

Load shedding is out of control, luckily we have two generators that operate both buildings.

I am glad that you enjoyed our location and the secured parking.

Warm regards,

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Reviewed 19 December 2022

Everything in this hotel works. Superb cuisine, superb housekeeping, brilliant spirit amongst the staff, personal attention at all times. Impeccable service, impeccable cuisine, clean, safe. Plus the true Plett feeling. Thank you Melissa and team.

Date of stay: December 2022
    • Sleep Quality
    • Service
Thank D3684GOpeters
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 18 May 2023

Dear D3684GOpeters,

I truly appreciate your review and the 5 star rating.

I am delighted that the team made your stay a truly special one.

Hope to welcome you back

Warm regards,

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Reviewed 17 December 2022

Incredible few days staying at the Plettenberg. We absolutely loved it and its a truly unique and special place. Starting firstly with the location - phenomenal views out onto Lookout and Central beaches with two infinity pools and views that you could stare at for days, plus making it easy to pop down to the beach as and when you wanted to. The interiors of the hotel are also absolutely stunning - each room oozes with class and colour - really stunning. Breakfast and lunch were delicious and the hotel also has a small gym with everything that you might need. The staff were also really wonderful and always on hand for recommendations or advice for the local area. We absolutely loved our stay here, cannot recommend it enough and would love to return.

Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank london_traveller6789
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 December 2022 via mobile

This was one of our best hotel experiences ever! The setting, finishes, food and finer touches was exceptional. We had our little Maya Morkie with us and she was treated like a queen! You will have to go very far to find friendly and helpful staff like we experienced! It will be unfair to single anyone out so I will refrain from doing so - but it must be said, their are always a few people that elevates the brand to a different level! Thank you, we will soon be back ……Wouter, Jane and Maya de Vos

Date of stay: December 2022
Trip type: Travelled as a couple
Thank Meander15388253526
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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