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doup2018
Mauritius

Brilliant stay

Review of The Plettenberg
5.0 of 5 bubblesReviewed 08 Sept 2022
With one of the best views in the world from your breakfast table and excellent service and professional staff the signature location of The Plettenberg, it remains our family's preferred place of stay in Plettenberg Bay
Date of stay: September 2022
Room Tip: Sea view rooms
Trip type: Travelled on business
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this review
Responded 15 Oct 2022
Dear doup2018,

Thank you for choosing to stay at the Plettenberg Hotel, we are even more grateful for the positive review you left us, especially regarding our views & professional staff.

We trust you and the family will return in the near future.

Warm regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 23 August 2022

We visited The Plettenberg as part of our honeymoon in South Africa and it was definitely one of the highlights of the trip. The staff were so welcoming and friendly, we had a beautiful room overlooking the ocean and the food was incredible. The French toast at breakfast was superb and the Mermaid's Dream cocktails are a must try!

Date of stay: July 2022
    • Value
    • Cleanliness
    • Service
Thank suzief194
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 15 October 2022

Dear suzie194,

Thank you for giving us a perfect rating. I’m sure the entire Plett Team enjoyed catering to your needs as much as you enjoyed your stay.

We trust you will visit us again when you are next in South Africa.

Warm regards,

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Reviewed 21 August 2022 via mobile

We visited the Plettenberg Hotel while on honeymoon and it has left a lasting impression for us since. The staff were so welcoming and always very helpful and polite. Our room was immaculate and the view over the bay was spectacular. Would highly recommend a visit for somebody doing the garden route.

Room tip: The breakfast was amazing!
Date of stay: August 2022
Trip type: Travelled as a couple
Thank Companion43218084382
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 15 October 2022

Dear Companion43218084382,

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to see you back at the Plettenberg to celebrate your 1st Wedding Anniversary.

Warm regards,

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Reviewed 1 July 2022 via mobile

We arrived and were greeted by a vibrant welcoming front desk and outstanding panoramic sea views from the restuarant . All the managers are eager to help and are excited to recommend places to go on Plett. The hotel is very peaceful and serene with beautiful sea gulls having a drink on the edge of the infinity pool . The breakfast is perfectly presented and they had a lovely menu for our son who was eager to try something new each day. Including pan cakes, french toast, waffles :)

When I walked into our "Beach House", I was shocked by how perfectly clean and well looked after the property is. There was not a thing out of place. We had our own heated pool and the house faces perfectly over the sea and gets amazing morning and afternoon sun. Light and bright with hints of blue throughout. My son was super surprised by his huge king bed with massive TV with all the channels he enjoys. He had special kids bubble bath, shower gel and he had his own little gown with a welcome bag. Of course, I enjoyed my Morton Brown products which smell lovely.

We loved the top heated pool which had views surrounding the bay. The conceirge/duty manager was really sweet, gave my son goggles for the pool and a bucket and spade when we walked down to the beach.

I think the most memorable thing for me was how happy everyone is. From the security to the general manager. It felt like home to us!

Date of stay: July 2022
Trip type: Travelled with family
Thank JanineS1822
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 15 October 2022

Dear JanineS1822,

We really do appreciate your most wonderful review of your stay with us earlier this year. I am delighted that that family enjoyed the Hotel, Villa as well as the little treats we offer to children.

We do hope you will return to the Plettenberg on your next visit to the area.

Warm regards,

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Reviewed 28 June 2022

Lovely hotel and staff with a super king bed. Large room and really comfortable. Odd that there's no lift but it's only 3 stories high and porters were available. Parking plentiful. Many thanks to the restaurant and bar staff who were excellent. Lovely views from the pool/breakfast area where we saw a whale.

Date of stay: June 2022
    • Location
    • Cleanliness
    • Service
1  Thank Neal E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 24 September 2022

Dear Neal E,

Thank you for taking the time to review your stay with us.

It is lovely to see that you enjoyed your time at the hotel and we hope to welcome you back again in future.

Kind regards,
Melissa, Wiida & The Team

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Reviewed 18 June 2022 via mobile

We have been very fortunate to stay at this very prestigious hotel, from the word go we had a amazing time. Very friendly and helpful staff, beautiful interior, views and great food! Thank you MJ and team for making our stay so special, we wish you all the best!

#5stars

Date of stay: June 2022
Trip type: Travelled with family
Thank yolana101
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MJ Birch, General Manager at The Plettenberg, responded to this reviewResponded 26 June 2022

Dear yolana101,

Thank you for taking the time to write such a wonderful review.

We're so happy to see that your stay with us left you with such amazing memories!

We look forward to welcoming you back in future.

Kind regards,
MJ, Wiida & The Team

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