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Denis
Portmarnock, Ireland

Honeymoon Couple Experience

Review of The Plettenberg
5.0 of 5 bubblesReviewed 21 Aug 2022via mobile
We visited the Plettenberg Hotel while on honeymoon and it has left a lasting impression for us since. The staff were so welcoming and always very helpful and polite. Our room was immaculate and the view over the bay was spectacular. Would highly recommend a visit for somebody doing the garden route.
Date of stay: August 2022
Room Tip: The breakfast was amazing!
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this review
Responded 15 Oct 2022
Dear Companion43218084382,

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to see you back at the Plettenberg to celebrate your 1st Wedding Anniversary.

Warm regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pool
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Reviews (945)
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Traveller rating
755
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All reviews garden route beautiful hotel sea view infinity pool the general manager mini bar star hotel south africa our honeymoon world class wine list spectacular views main building breakfast and dinner beach house top class beautiful beach
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134 - 139 of 946 reviews
Reviewed 1 July 2022 via mobile

We arrived and were greeted by a vibrant welcoming front desk and outstanding panoramic sea views from the restuarant . All the managers are eager to help and are excited to recommend places to go on Plett. The hotel is very peaceful and serene with beautiful sea gulls having a drink on the edge of the infinity pool . The breakfast is perfectly presented and they had a lovely menu for our son who was eager to try something new each day. Including pan cakes, french toast, waffles :)

When I walked into our "Beach House", I was shocked by how perfectly clean and well looked after the property is. There was not a thing out of place. We had our own heated pool and the house faces perfectly over the sea and gets amazing morning and afternoon sun. Light and bright with hints of blue throughout. My son was super surprised by his huge king bed with massive TV with all the channels he enjoys. He had special kids bubble bath, shower gel and he had his own little gown with a welcome bag. Of course, I enjoyed my Morton Brown products which smell lovely.

We loved the top heated pool which had views surrounding the bay. The conceirge/duty manager was really sweet, gave my son goggles for the pool and a bucket and spade when we walked down to the beach.

I think the most memorable thing for me was how happy everyone is. From the security to the general manager. It felt like home to us!

Date of stay: July 2022
Trip type: Travelled with family
Thank JanineS1822
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 15 October 2022

Dear JanineS1822,

We really do appreciate your most wonderful review of your stay with us earlier this year. I am delighted that that family enjoyed the Hotel, Villa as well as the little treats we offer to children.

We do hope you will return to the Plettenberg on your next visit to the area.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2022

Lovely hotel and staff with a super king bed. Large room and really comfortable. Odd that there's no lift but it's only 3 stories high and porters were available. Parking plentiful. Many thanks to the restaurant and bar staff who were excellent. Lovely views from the pool/breakfast area where we saw a whale.

Date of stay: June 2022
    • Location
    • Cleanliness
    • Service
1  Thank Neal E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Theron, General Manager at The Plettenberg, responded to this reviewResponded 24 September 2022

Dear Neal E,

Thank you for taking the time to review your stay with us.

It is lovely to see that you enjoyed your time at the hotel and we hope to welcome you back again in future.

Kind regards,
Melissa, Wiida & The Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2022 via mobile

We have been very fortunate to stay at this very prestigious hotel, from the word go we had a amazing time. Very friendly and helpful staff, beautiful interior, views and great food! Thank you MJ and team for making our stay so special, we wish you all the best!

#5stars

Date of stay: June 2022
Trip type: Travelled with family
Thank yolana101
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MJ Birch, General Manager at The Plettenberg, responded to this reviewResponded 26 June 2022

Dear yolana101,

Thank you for taking the time to write such a wonderful review.

We're so happy to see that your stay with us left you with such amazing memories!

We look forward to welcoming you back in future.

Kind regards,
MJ, Wiida & The Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2022

Great location and well designed interiors. What takes this place to a higher level are the staff. Welcoming and nothing was too much trouble. Room well appointed, but My heart sunk when we were informed about a wedding during our stay. After voicing my concerns with the general manager MJ, we were moved (and upgraded) before the wedding for the rest of our stay - all handled with efficiency and smiles.
Delicious breakfast and dinners, with everything at the standard you would expect. MJ really is a top class GM and appreciated his problem solving approach and chats when checking everything was going well with our trip. I would definitely return.

Date of stay: May 2022
    • Rooms
    • Cleanliness
    • Service
Thank LondonPiggy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MJ Birch, General Manager at The Plettenberg, responded to this reviewResponded 2 June 2022

Dear LondonPiggy,

Thank you for taking the time to write such a wonderful review.

It was lovely having you stay with us and we love seeing how much you enjoyed spending time at the hotel.

We're very glad that we managed to exceed your expectations and very much look forward to welcoming you back with your next visit.

Kind regards,
MJ, Wiida & The Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2022

My husband and I needed some proper R&R and The Plettenberg ticked all the boxes and more. Such a peaceful and beautiful environment and outstanding views. We used the 2 x pools often and enjoyed drinking cocktails at the poolside. The service was impeccable. We thoroughly enjoyed the leisurely and delicious breakfast selection daily and the early morning walks on the beach prior. The proximity to beaches, restaurants and shops was very convenient. Special mention to MG, Wiida and Aldo for making us feel so at home. We left feeling so refreshed and will definitely be back hopefully very soon!

Date of stay: May 2022
    • Value
    • Rooms
    • Service
Thank Sarahvb2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MJ Birch, General Manager at The Plettenberg, responded to this reviewResponded 2 June 2022

Dear Sarahvb2013,

Thank you for taking the time to review your stay with us.

It is lovely to see how much you enjoyed your time at the hotel.

Sipping on a cocktail while enjoying the fabulous views over the ocean from the heated pool should be on every person's bucket list and we're glad to see that you've ticked this!

We look forward to welcoming you back again very soon.

Kind regards,
MJ, Wiida & The Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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