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All reviewsseafood restaurantliz mcgrathbeautiful hotelcomplimentary mini bargarden routeoverlooking the baythe main hotelsister hotelthe general managerinfinity poola sea view roomlookout beachthree nightshotel restaurantstunning viewsworld classsouth africa
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Reviewed 27 September 2017 via mobile

Always our favourite place to lunch!
The view is magnificent!
And the food beyond delicious!
I had the Hake fish with crispy sweet patato chips and a salad
And hubby had it as it comes, fish with mushy peas and chips.

Stayed: September 2017, travelled as a couple
1  Thank annieplett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJBirch, General Manager at The Plettenberg Hotel, responded to this reviewResponded 28 September 2017

Dear annieplett,

Thank you for the lovely review written.

The view remains magnificent, no matter how many times one has seen it. The food is equally amazing as our chefs are very aware that they need to match the quality of the food to the quality of the view. That said, very little can beat our freshly prepared hake with sweet potato chips, except perhaps the fish with mushy peas...

We look forward to welcoming you back to your favorite lunch spot.

Kind regards,
MJ, Wiida and The Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2017

We spent 2 nights at The Plettenberg Hotel and were immediately treated to 5 star service and friendliness by everyone. Our beautifully decorated sea facing room in soft tones of blues and beiges was very relaxing and the spectacular views out over the rim-flow pool and out to sea was breathtaking.
We were greeted with a bottle of champagne on arrival and various touches throughout our stay made our whole experience very special.
My breakfast selection of the salmon hollandaise on the first morning was possibly one of the best I've ever had and my husbands full English breakfast was also good. Sadly on the 2nd morning I decided to have the same again but they had run out of salmon and I selected to have crispy bacon instead which didn't come crispy and was disappointing. However the homemade muesli, the selection of fruit and freshly pressed juices as well as the freshly baked croissants more than made up for it.
At dinner I selected the Mossel Bay sole with seasonal vegetables which was excellent and my husband had the grass-fed beef fillet with triple cooked chips with parmesan which he also thoroughly enjoyed.
We both had back and neck massages in the adjoining wellness spa which were very relaxing.
The décor of the hotel is comfortable and elegant. Everyone made us feel at home and nothing was too much trouble. We cannot wait to return.

Room Tip: The sea facing rooms are a must.
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Anne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJBirch, General Manager at The Plettenberg Hotel, responded to this reviewResponded 28 September 2017

Dear Anne G,

Thank you for taking the time to write such a kind review. Our team truly enjoys reading about how our guests have enjoyed their stay with us and finding out what they appreciated most while staying here.

Our beautifully decorated rooms, spectacular views from the terrace and the lovely food prepared by our chefs ensures a relaxing holiday for all. Then there is the added benefit of having a highly regarded spa on site to assist with any pampering needed - as you can attest! All this of course while being surrounded by some of the friendliest staff you could wish to meet.

We're sad to hear that your second breakfast experience were not quite as amazing as the first, and we'll make sure to be fully stocked on salmon on your next visit to us!

We look forward to welcoming you back to The Plettenberg.

Kind regards,
MJ, Wiida and The Team



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Reviewed 26 September 2017 via mobile

We did a stop on our South Africa tour here in the Plettenberg Hotel.
The Service was perfect also in the restaurant. There we had a wonderful dinner with delicious meals and good choice of wine!
The place on the shore is beautiful.

Stayed: September 2017, travelled with family
Thank fw63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJBirch, General Manager at The Plettenberg Hotel, responded to this reviewResponded 28 September 2017

Dear fw63,

Thank you for a lovely review.

We're glad to hear that we made such a good impression during your tour of South Africa. Our team at The Plettenberg always gives their all to provide the best service possible to guests, whether they are cooking up a storm behind the scenes in the kitchen or out on the floor making sure everything goes well.

We sincerely hope to welcome you back to The Plettenberg on your next visit to South Africa.

Kind regards,
MJ, Wiida and The Team

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Reviewed 24 September 2017 via mobile

My husband and I spent two days staying at this superb property.
The view was breathtaking.
Food and service were first class. Looking forward to our next opportunity to stay.
Both properties were decorated beautifully.

Stayed: September 2017, travelled as a couple
Thank Ellielilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJBirch, General Manager at The Plettenberg Hotel, responded to this reviewResponded 25 September 2017

Dear Ellielilly,

Thank you for the wonderful review.

It is delightful to read that you had such an enjoyable stay with us at The Plettenberg. Our properties are decorated to ensure guests are provided with the utmost comfort during their sojourn with us. The breathtaking view from the hotel is something that we never lose appreciation for but strive to enhance by offering excellent cuisine and personalised service by our wonderful team.

We look forward to welcoming you back to our lovely hotel.

Kind regards,
MJ, Wiida and The Team



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Reviewed 20 September 2017

We stayed for two nights - beautiful position, good food and even better service. Small enough to be personal but we had such a great stay, relaxing and felt very spoilt. My only small criticism is that the rooms may be dated, and perhaps need a facelift with more modern furniture, and paintings - bathrooms very ordinary too. But the common spaces are lovely, gorgeous deck and pool.

My husband had a dental operation, and the chef and restaurant staff were fantastic in catering for him - pureed food, variety and served in our room. He made a very speedy recovery as a result. Thank you to everyone who took such good care of us - we will be back.

Room Tip: sea facing definitely
  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank kaiser08_KZN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJBirch, General Manager at The Plettenberg Hotel, responded to this reviewResponded 23 September 2017

Dear kaiser08_KZN,

It was a pleasure having you and your husband stay with us.

The combination of the hotel's breathtaking location, quality of the cuisine, attention to detail and most of all our staff make our hotel the perfect environment for your husband to recuperate and I am so pleased that we were able to assist in a speedy recovery.

Thank you for taking the time to point out some areas where we could pay more attention to - we especially value feedback as this gives us guidelines in how best to ensure guest satisfaction going forward.

We look forward to welcoming you back to The Plettenberg in future, hopefully at a time where your husband can enjoy the facilities more fully!

Kind regards,
MJ, Wiida and The Team

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