On the 1st of January we had 2 tables booked, 1 in vineyard (which we didn’t get) and 1 inside. There we 2 employees trying to work out what to do with the growing queue of booked customers. They were flustered and unable to engage with the customers waiting to make us feel welcome. When the kitchen doors opened while we were waiting I could see it was in a mess with food on the floor. I wondered what would happen as this visit was eagerly anticipated. The food was great, some of the wines were sold out though. The service by the waiter was unprofessional and he kept interrupting us to clear plates as they wanted to close while we were still eating. When the bill came it was fairly high but we were just about to pay it when we decided to check how many of each item was charged. Oh my word, there were about 19 extra dishes charged for. We asked for the original order form however this never arrived and when we went inside everyone was huddled around the till re doing the bill. It went from R6001.00 to R4453.00. A R1600.00 difference ! Could this have been a mistake ? I do believe the owner/management should investigate this thoroughly and reply.

I have gone from being a major fan of the restaurant to just being disappointed. Unfortunately the whole attitude and vibe has just changed from a delightful wineyard dining experience to a take your food, be grateful you got it, pay overpriced rates and get out.

What used to have a lovely atmosphere, warm hospitality and the best freshly baked bread has now become Pletenbergs newest fastfood winery.

Management seems more concerned with making money and table turnover than customer satisfaction. Also 3 of the 5 wines offered at the wine estate restaurant were out of stock, and thier signature warm freshly baked delicious bread is now served cold (disappointing).

Meals are restricted to 2 hours and then you are asked to leave even if you have made a booking. A fact you are told about numerous times at the restaurant really making you feel welcome.

Please fix... you used to be a lovely place..

After 7 loyal years of making this part of our annual Plett holiday experience, I can sadly say that we will not be back. We took international guests there & were embarrassed from the moment we arrived to the second we left.... nothing worked. It stunk of sewerage when we waited in line, their previous patrons were literally hustled out, and in the end, their credit card machines didn't work. It was just chaos!

It's been taken over and this little gem has become a commercial goldmine, more focused on turn over than warm hospitality. And don't worry about going there for their wine... They ran out and were serving wine they had bought in...seriously, a wine farm that runs out of their own wine and takes 4 lunch booking slots a day. They are a restaurant...only!

You are literally given a 2hr time slot from the time you park your car until you are asked to leave (Yup they refused to serve us coffee or dessert bcs they had the next booking waiting for our table).

We had a table of 9 seated at 15h05. We only got our food at 16h00 and at 16h45 we were asked to leave and presented with the bill, which we hadn't even asked for.

Their food has become pretty average and they now encourage large groups to pre-order their food before you even get there.

It's lost its charm of being a place where you can drink wine, relax and enjoy the setting, sharing a great meal with friends and family. It's too full and you are certainly just another large booking that they did you a favour to fit in.

Sad because we loved our afternoons previously spent there with family and friends.

Recommended by friends who live in the area we opted for a picnic lunch amongst the vines. It was a delight and the staff found us a picture postcard spot by the small lake in (welcome) dappled shade. Fresh bread, cheeses, pickles and meat were complemented by a nice Sauvignon Blanc. It hit the spot perfectly and if you are lucky you might spot elephants - I am not kidding!! Recommend wholeheartedly

Had early Christmas eve dinner at Bramon’s.
Good wine, good friendly service. Tapas style dinner good.