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Reviews (1 542)
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Reviewed 19 September 2017

We spent three nights here and it was just outstanding.We had 6 drives with an excellent and knowledgeable guide and saw the big 5 and countless other animals.The accommodation was first class and the food gourmet.We just wish we could have spent longer here.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Farrercove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEHotelGroup, Online Marketer at Pumba Private Game Reserve, responded to this reviewResponded 20 September 2017

Thank you very much for the kind words. We are really proud of our reserve, our staff and of course the wildlife. Safe Travels and we hope to welcome you back soon. Best wishes.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017 via mobile

This place is the most incredible place I have ever stayed. I did not want to leave. The people were all lovely. Especially Dan our ranger. He made the experience extra special. The food, service and the rooms were all amazing and I would definitely recommend it.

Stayed: September 2017, travelled with family
Thank Emily N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEHotelGroup, Online Marketer at Pumba Private Game Reserve, responded to this reviewResponded 20 September 2017

Thank you for your review and support. Great to hear you enjoyed your experience with us. We will certainly pass your appreciation onto Daniel. Wishing you safe travels.
Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017

Myself and my partner had the most speculator time staying at Pumba Bush Lodge.

The lodge itself is gorgeous, modern and up to date but hasn't lost its character. And the best thing about Pumba is the staff. From the Game Drivers to the Front of House team, to the restaurant waitresses & waiters. - A Massive thank you to Siviwe and his Fiancee for making our time here so wonderful, you are lovely people - we hope you have the most gorgeous life together, you deserve it!

The lodge itself is all about 'The Little Things' that really make you feel so looked after and special. From the Hot Water Bottles they put in your bed whilst you're at dinner (as the nights can get quite cold) to the Home Made biscuit pouches they made us for our departure to have on the plane, and not forgetting the amazing surprise birthday cake (possibly the best chocolate cake i have ever had!) they gave me when the realised the holiday was a birthday treat!

I honestly can't recommend this gorgeous place enough, anyone who has the pleasure of staying here will not be disappointed! Love love love!!

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sophieaO7303TU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEHotelGroup, Online Marketer at Pumba Private Game Reserve, responded to this reviewResponded 20 September 2017

It is great to receive such fantastic feedback, thank you very much. We are delighted to see that you enjoyed our reserve, 'the little things' and our amazing staff. Thank you for celebrating your birthday with us, we look forward to welcoming you back!

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Reviewed 16 September 2017

We came here to celebrate my partners 21st birthday and from arrival throughout we were treated with such fantastic service. We arrived about half an hour after the afternoon tour had been set out so were offered the opportunity to catch up with the group and join them. We decided not too as we wanted to unpack and refresh ourselves for dinner. Despite this we still got given our own private little tour on the way to the lodge where we saw a variety of animals! The guide was brilliant and had an abundance of knowledge.

We got to our lodge, which was a very cute hut with its own plunge pool. But be aware! The pools are freezing! This was the only negative experience of our stay here but cant fault it as it was in September. Inside the hut itself was perfect for couples, it included a large bathroom, as well as an outdoor shower.. a very interesting experience but beware of the Monkeys! There was a freshly restocked mini bar inclusive of delicious homemade biscuits, which was restocked twice a day when you were out on your game drives.

At night you needed to be transported to and from your lodge by a warden, and despite the long hours the wardens do they always remained upbeat and with an extremely friendly attitude. At every point of your stay you are always made to feel welcome by all the staff, and they always make everything feel personal, you never feel like a number here.

The meals are all delicious. Breakfast you got to choose from a variety of cooked meals, with the option of cheeses, meats and cereals from a buffet bar as well. We had one occasion where we were waiting for 30-35 minutes for our Omelettes to be delivered, but we were entertained during this wait by the mischievous monkeys running around the patio outside the breakfast room. For lunch you had the option of three cooked meals, i would highly recommend the venison as it was always cooked to absolute perfection! Dinner was a 4 course meal, and despite the portions not looking big, they fill you up!

Moving on to the game drives, you are given your own guide for the duration of your stay. We had Sevie (I'm sorry, i cant remember how to spell his name!) who was so passionate about the wildlife it really added to the experience of the trip. His knowledge was brilliant and every time we saw one of the big 5 (he helped us see all of them) you could tell how excited he was to see them. During the trip we had spent 5 hours looking for a leopard (the rarest of the big 5 to see). We were then on a fishing and archery activity when a radio call alerted the rangers that a leopard had been spotted, we dropped everything and got taken to the leopard sighting on an extra game drive! It was a fantastic experience to see such a beautiful creature, Sevie allowed us to spend so much time watching it before dropping us back to the lodge. My partner who was not on the trip then got taken out by a different ranger with another group to get the chance to see it. All the rangers really go the extra mile to provide all the guests with a great experience!

Finally not to forget on our second night we were surprised by a birthday cake for my partner! We were totally surprised by this, and the cake (handmade) was absolutely delicious! It really made her feel special and we are so grateful to Pumba staff for this!

Throughout our stay we were always treated on a personal level, everyone seemed to know who you were and knew little gems of information to improve your stay. I would highly recommend this game reserve and will definitely be looking to come back in the near future!

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEHotelGroup, Online Marketer at Pumba Private Game Reserve, responded to this reviewResponded 20 September 2017

Thank you for your review, insight and support. We are absolutely thrilled you enjoyed your time here with us and will certainly pass on the appreciation to your ranger. Thank you again for your recommendation. Looking forward to welcoming you back in the near future!
Kind Regards

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Reviewed 16 September 2017

Pumba was absolutely amazing. We stayed in both the bush and water lodges during our stay and the service at both was outstanding. Olga was the first person we met upon arrival and she went above and beyond throughout our stay. Daniel was an outstanding ranger who made sure we saw all the animals we came to see. He even guided us through archery, did several of our transfers, and had breakfast with us! Daniel is clearly the expert among the rangers and is deserving of an upgraded landrover. His assistant Neale was also great, however, his shoes were a bit too shinny given the work he was in. He was clearly absorbing all of the mentorship Daniel was providing and was eager to help out. Overall it was a fantastic experience!

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank MiriamBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEHotelGroup, Online Marketer at Pumba Private Game Reserve, responded to this reviewResponded 18 September 2017

Thank you for your review, insight and support. We are absolutely thrilled you enjoyed your time here with us and will certainly pass on the appreciation to Daniel. Looking forward to welcoming you back in the near future!
Kind Regards

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