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All reviews standard room next year swimming pool hard boiled eggs double bed turkish style bars restaurants laid back a lovely stay haman sauna olives fridge september tidy
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Reviewed 6 September 2018 via mobile

Avoid.
This hotel is disgusting.
Very dirty and dangerous.
First thing you notice is the smell of dampness / mould when you walk into the room.
Sheets had marks and dirt on them.
Cable from fridge was a trip hazard and had mould in it.
Exposed wiring at light above bed.
Smoke alarm was none existent with cover missingand battery removed.
Shower tray / surround and shower head had mould on them.
Aircon very noisy and barely worked.
Wife cut her foot on a damaged floor tile.
Tiny box roof that you could not swing a cat in.

Constellation staff where friendly.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Whisky_ileach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serkan d, Genel Müdür at Han Dalyan Hotel, responded to this reviewResponded 7 September 2018
Google Translation

Merhaba
Öncelikle yorumlarınız ve geri bildirimleriniz için teşekkür ederiz.Bölgemizdeki yüksek sezonun devam ettiği tarihlerde Uçuş rötarınızdan dolayı otelimizde konaklamayı kendinizin tercih etmediği özbilinciyle size yanıt veriyorum.Toplamda 52 kişilik bir grup olarak otelimizde konaklama yaptınız tabiiki de tesisimizin bazı eksiklikleri bulunmaktadır.Konuk geri bildirimleri bize eksiklerimizi gidermek için ciddi fırsatlar sağlamakta fakat otelimizde konuklarımızın kişisel kullanımı için sunduğumuz yastık,yastık kılıfı,çarşaf,yatak örtüsü,havlu,tek kullanımlık terlik,duş materyalleri gibi ürünler için temizlik ve hijyene maksimum oranda dikkat etmekteyiz.Lütfen referanslarımız için tesisimizle ilgili pek çok yorumda bu konudaki hassasiyet ve müşteri memnuniyetlerini göreceksiniz.Bir sonraki bölge tatilinizde otelimizde konaklama yapmanızı ümit ederiz.Tesisimizde ne kadar yüksek oranda konuk memnuniyeti odaklı olarak çalıştığımızı sizlerde göreceksiniz.Teşekkür ederiz.Saygılarımızla.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018 via mobile

Rooms are tiny, you can barely move around. I wanted to shower, there is no hot water, they offered us to go the the turkish bath at no charge, we said no. I needed to grab all my belongings and walk to shower at 10pm. All of us showered with cold water. The bathrooms are super dark. There is a tiny light bulb on top of the mirror. I think that they did this on purpose so that you don’t see the outdated, old tiles. Their dinning room was so hot. They kept turning the AC on and off. I didn’t get the enjoy any of the food because it felt like I was in a sauna. They only offered one type of food for everyone. Our rooms are right by the pool where people are hanging out, can’t sleep. The staff is very friendly and helpful but this place is horrible. I would not recommend this hotel to anyone.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank 648denizo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serkan d, Genel Müdür at Han Dalyan Hotel, responded to this reviewResponded 7 September 2018
Google Translation

Merhaba
Öncelikle yorumlarınız ve geri bildirimleriniz için teşekkür ederiz.Yalnızca uçuş saatinizi beklemek,duş ve atıştırmalık açık büfe hizmeti için tesisimizde sizi misafir ettik.Toplamda 30 kişilik bir grup olarak otelimizden hizmet aldınız. tabiiki de tesisimizin bazı eksiklikleri bulunmaktadır.Fakat bu eksiklikler sizin yorumunuzda betimlemiş olduğunuz gibi korkunç,felaket eksiklikler değildir.Sizler gibi değerli konuklarımızın dürüst geri bildirimleri bize eksiklerimizi gidermek için ciddi fırsatlar sağlamaktadır.Otelimizde konuklarımızın kişisel kullanımı için sunduğumuz banyolar,duşa kabinler,klozetler ıslak zeminler,yastık,yastık kılıfı,çarşaf,yatak örtüsü,havlu,tek kullanımlık terlik,duş materyalleri gibi ürünler için temizlik ve hijyene maksimum oranda dikkat etmekteyiz.Aynı zamanda bizler tesisimizi devam eden belirli yerel denetim organlarının denetim süreçleriyle çalıştırmaya devam ediyoruz.Lütfen referanslarımız için tesisimizle ilgili pek çok yorumda bu konudaki hassasiyet ve müşteri memnuniyetlerini göreceksiniz.Bir sonraki bölge tatilinizde otelimizde konaklama yapmanızı ümit ederiz.Tesisimizde ne kadar yüksek oranda konuk memnuniyeti odaklı olarak çalıştığımızı sizlerde göreceksiniz.Bu arada personellerimiz için vermiş olduğunuz olumlu bildirimler içinde teşekkür ederiz.Saygılarımızla.

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Reviewed 9 July 2018 via mobile

Now look, don't expect a 5 star hotel. But the rooms are nice, the staff super helpful. The pool area is fabulous and the bar very nice. Plenty of choice for breakfast and everything very fresh. Brilliant value for money too. Already booked to return in September.

Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank Graeme H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serkan d, Sahibi at Han Dalyan Hotel, responded to this reviewResponded 10 July 2018

Thank you very much.We wait every years.Greetings.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2018

It was a short stay of 3 days. With an entrance looking like a cozy living room, a clean, well-kept pool in the inner court, dining area with an open kitchen at the back side and the rooms around on both levels.
The care takers were very concerned about our comfort. They offered their home made organic pastries, fruit jams and fruits all the time. That's Turkish style hospitality! Although we were only around during the breakfast time and to change after exploring the Dalyan area, I have had great time. I'm so glad I met this family and definitely going back sometime soon.

Date of stay: June 2018
1  Thank aykato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serkan d, Sahibi at Han Dalyan Hotel, responded to this reviewResponded 10 July 2018

Thank you very much.We wait every years.Greetings.

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Reviewed 12 September 2017

We have just returned, and I can honestly say this was the best holiday. This hotel was clean, tidy and very friendly but not to mention the food which was amazing, so thanks to Kudrat & Eram, will see yous next year. Alan & Karen

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank kate1505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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