I did the sightseeing tour on Wednesday, and the views i saw, and the service I received, far surpassed any expectations I had. Taylor was very personable in getting me checked in and provided outstanding customer service. Wayne was my pilot, and he was great in making everyone feel very welcome and comfortable for the duration of the flight. It was also was neat in hearing some of Juneau's history in the headset along the way, and all of the examples that were given that really put into perspective just how massive those glaciers really are. I would recommend the trip to anyone who wants to see the incredible views SE Alaska has to offer!