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Hotel Plaza Real Suites & Apartments
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Reviews (97)
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All reviewsquiet neighborhoodmaster suitefull kitchenrooms are clean and comfortablecosta ricaone night staygrocery storewithin walking distancemicrowaveairportirazutv
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6 - 11 of 97 reviews
Reviewed 25 March 2017 via mobile

U need a car to stay there
Far out of center !
They need to maintain the hotel .
My room's bathroom was missing the light bulb above the sink and could not put my contact lenses because of lack of light.
Light bulb missing again in bedroom . I reported it twice , nothing happened
The parking situation is a nitemare. The reception has to be rang when u arrive then the receptionist has to come out and open the gate manually for you to park your car.
Same thing to get your car out . It is an inconvenience .
The breakfast is light .
The staff very nice .

Stayed: March 2017, travelled solo
Thank Robert Pierre S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2017 via mobile

Absolutely fine quiet comfortable cozy hotel. Rooms are impeccably clean all towels provided Wifi Beds are so comfortable elevator for the four floors Breakfast included - american European or Central American style well furnished rooms small refrigerator microwave - all for the best price below $100 - nice kitchen - a gym room available - but no swimming pool - but Costa Rica is cold!

Stayed: March 2017, travelled solo
Thank Pinkguns J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2017

The hotel is clean. The bed was very comfortable. The bathroom was specious and clean. The staff is very friendly and helpful. It is indeed a great value for the price. BUT, the hotel is 20 kilometers from the airport, and it cost me $44 to get to the hotel in traffic, and $32 to get back to the airport. Thus, the value on the hotel is not worth the cost of the transportation. If we stayed closer to the airport and paid more money for the hotel, we would have save money. I paid more money to get to the hotel than for one night stay at the hotel! If distance is not an issue, then I highly recommend the hotel.

Room Tip: I left $5 room tip.
Stayed: January 2017, travelled with family
Review collected in partnership with this hotel
Thank Natalya E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberto G, Manager at Hotel Plaza Real Suites & Apartments, responded to this reviewResponded 12 February 2017

We thank you for your review, we work hard in making our costumers happy. We want to make clear that the reason the taxi cost that amount was because the country's main highway is undergoing (January - February 2017) major changes therefore it closes during certain periods and during your stay, the highway was completely closed the day you arrived and the taxi took longer to get there because he had to take alternate routes to get to the hotel making the drive seem longer and farther away. We offer free airport pickup if requested 48 hours in advance to our email or our phone number.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2017

I used this hotel as a transfer hotel upon arrival in San Jose, so I can't say much about its location to attractions, etc. But the property is beautiful, safe, and quiet. The staff were very helpful and friendly. The rooms are clean and comfortable. The breakfast was made to order and tasty! A suggestion for travelers looking to make a reservation...book directly with the hotel vs. through a 3rd party website, so you don't get charged more than the flat room rate!

  • Stayed: January 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Lish702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
APARTOTELPLAZAREAL, Director General at Hotel Plaza Real Suites & Apartments, responded to this reviewResponded 3 February 2017

Your comment is a reward for our effort and delight in serving the customer as you deserve. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2016

Love it, very nice, huge room, and excellent condition, definitely recommend it. This place was very close to the city and very close to restaurants easy to find only 20 minutes to the airport everything was practically brand-new

Stayed: October 2016, travelled with family
Review collected in partnership with this hotel
1  Thank chemellee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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