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“Mixed feeling, but no sleep...”
Review of Hotel Fleur de Lys

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Hotel Fleur de Lys
Ranked #26 of 78 Hotels in San Jose
Reviewed 28 January 2017

There is much to love about this hotel. Jason, who greeted me when I entered, was extremely delightful and welcoming. The interior and balcony is gorgeous. It's a large hotel. I was so happy to be there. The location is really great too.

Unfortunaely, I have to dock points, because it was the most uncomfortable bed I have slept in in any hotel in the world. I think it would have been better to sleep on the floor. Also, the toilet was very bad, among the worst I experienced in the country. Bathroom was maybe 75% clean.

Finally, in the room I was in there was extreme noise very late at night. I didn't have this experience elsewhere. The breakfast was big, but not tasty :(

I had a great first impression, but without a night's sleep, I'd pay more to go elsewhere.

Room Tip: Gardenia was an awful room :(
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  • Stayed: January 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Espressopillows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fleur L, Gerente at Hotel Fleur de Lys, responded to this reviewResponded 8 May 2017

Dear guest: We are truly sorry for the inconvenient you had. We have pay immediate attention to your comment and even though we haven’t replace all the mattress we are in this process as part of the constant improvements, we promise you will have one of the new more comfortable mattress next time. We really hope to have the opportunity to welcome you again.

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14 - 18 of 496 reviews

Reviewed 27 January 2017

This hotel is pretty good value. The location is very central and makes for an ideal base to explore the centre of San José (don´t plan to spend more than half a day in San José). There is a very nice terrace in front of the property for a cocktail and good restaurants nearby. The room was a bit dated, but all good as clean and comfortable. A guarded parking for our rental car was just down the road. Can recommend this as a reliable and friendly option in downtown San José to stay at the end or start of your trip to Costa Rica.

  • Stayed: December 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fleur L, Gerente at Hotel Fleur de Lys, responded to this reviewResponded 8 May 2017

Dear guest: thank you for your election about Fleur de Lys, we are happy to hear you visited the walking distance San Jose main attractions and appreciate the terrace ambiance and service as well the safe parking. This type of comments guide us to continue our hard work every day to make our guests pleased. Thank you very much for recommending us.

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Reviewed 25 January 2017

Stayed in Hotel in Mid November, Check in was smooth, Staff were cordial, Room was good, clean, Breakfast was decent with lots to choose from. Price was good. Hotel is located near the National Museum very close to the artisan market, although it is central it is just out of the hustle bustle of downtown, The only negative was the trains . I am a heavy sleeper, however the trains were blasting their horns (Extremely loud) as the passed within Meters of the hotel. You could hear the trains blasting away for minutes before and after passing. Ear plugs the second night pretty much solved the problem . All in all a good Hotel

Room Tip: All of the rooms are quite different, check them out when you arrive and choose one if possible.
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  • Stayed: November 2016, travelled solo
    • Location
    • Rooms
    • Service
Thank Redrock55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fleur L, Gerente at Hotel Fleur de Lys, responded to this reviewResponded 8 May 2017

Dear guest: thank you for choosing our hotel in your stay during your trip. We are pleased to hear that you had a good time with us and enjoyed San Jose´s main attractions. As you know the train is part of the city but we are happy to know that we helped you avoid the train noises. We hope to see you again.

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Reviewed 22 January 2017

I stayed two nights at this hotel which located at the center of downtown. National Museum is 3 min by walk, Jade Museum, Plaza de Culture, National Theater and Gold Museum is almost 8 min by walk. The room was very clean. There is a nice balcony in front of the hotel.The staff are friendly and very cooperative. Breakfast serve in a quiet restaurant. Corridors and the rooms has been decorated nicely. The building of hotel is 100-year old. It is near to the railway of city train, and might not be comfortable because of making whistle noises.

  • Stayed: January 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Parvin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fleur L, Gerente at Hotel Fleur de Lys, responded to this reviewResponded 8 May 2017

Dear guest: receive a greeting from all the Fleur de Lys staff, our main goal is to make our guests feel as home and that you enjoy all the attractions San Jose has to offer. We are happy to hear you had a pleasant stay with us, we hope to see you on your next trip to Costa Rica.

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Reviewed 7 January 2017 via mobile

I spent few nights at Fleur de Lys in San Jose and I can only recommend it. The hotel is well located at few hundreds from the city center. The surroundings are safe and ATM closeby. The service is excellent and really professional, we had some issues during our trip and the Fleur de Lys crew have been really helpful and kind. I strongly advice to get a Guarosour at the hotel's bar before leaving.

Stayed: January 2017, travelled with friends
Thank FedeTrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fleur L, Gerente at Hotel Fleur de Lys, responded to this reviewResponded 8 May 2017

Dear Guest: thank you so much for this comment, it was pleasure having you stay in our hotel, one of our purposes is to help our guests and make them feel as comfortable as possible. All our team and specially the waiters at the Cites de Lumiere Gastro-Bar, are happy to hear you liked our “ Guarosouer” and had a good time. We look forward to welcome you again.

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Additional Information about Hotel Fleur de Lys

Address: Calle 13 between avenidas 2 and 6 | PO Box 10736, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#8 Romantic Hotel in San Jose
#16 Family Hotel in San Jose
#19 Business Hotel in San Jose
Price Range: R594 - R1 458 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fleur de Lys 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Fleur De Lys Hotel
Fleur De Lys San Jose

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