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Reviews (1 505)
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All reviewsdouble treecosta ricasan joseclose to the airportwarm cookiespool areanice hotela small grocery storesmall casinoopen airswim up barexecutive roombreakfast buffetrestaurant staffnice staytour deskrooms are spacious
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Reviewed 16 April 2015

Close to the airport, nice pool and indoor/outdoor eating area and charming lobby. The hotel food was a cut above what we found elsewhere though not gourmet by my standards.On the other hand, there were several decent restaurants and a market about 100 eters away so plenty of choices. The hotel service was fine but this is basically a place to stay night 1 after a long flight from elsewhere and on your way to the many interesting sites in Costa Rica. My wife and I stayed there 3 times, separated by trips to the Pacific, with stops at Arenal and Guanecaste, then back to the Double Tree on the way to the Atlantic and Tortuguero, then the night before departure. We had 3 different rooms on the ground level ranging from poorly air conditioned and a little musty with a temperature shifting shower to quite nice in all respects. Beds were all twin queens on wheels that move away from the wall if you sit up to read. Bottom line, I would stay there again as I plan to visit thei beautiful country again.

  • Stayed: March 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded 31 August 2015

Thank you for taking a moment to share your experience. We look forward to welcoming you back to the Doubletree by Hilton Cariari San Jose. Carolina Salazar, Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2015

Beautiful lobby and htoel, but at times the front desk seemed populated by novices: one of our two keys was for a different room than ours, and the second day none of the group’s keys worked. When told, the front desk tried to tell us we were not using the key cards correctly, but then they corrected their error.
Rooms were very large and clean, but all rooms in our group had two double beds, not queen beds. We stayed there three separate times during our stay in Costa Rica as we traveled from once section of the country to another and each time our room had a different number of chairs, etc., like they had not finished redoing everything.
Food was terrific, both dinner and breakfast. The pool, adjacent to restaurant, was very nice, although somewhat cold due to the altitude and time of year.
Free WiFi was available for only one hour per day in the lobby and other public areas, but at least the speed was adequate.

Room Tip: If you face the pool you may get free WiFi from the restaurant area.
  • Stayed: January 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank JerseyHiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded 31 August 2015

Thank you for choosing to stay with us at the Doubletree by Hilton Cariari San Jose. I am glad to hear that you enjoyed your stay and I hope you will return should your travels bring you back this way. Carolina Salazar, Director of Sales & Marketing.

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Reviewed 12 April 2015 via mobile

I've stayed at this hotel many times on business trips. Absolutely love the layout and the way nature seems to surround the rooms even from the inside. Best rooms are top floor overlooking the pool. The view is fantastic. Breakfast by the pool is superb. The food is fantastic...My favorite dish is the saffron salmon. Delicious! The welcome cookies are always nice. Beds are super comfortable and everything is always clean. Love it!

Stayed: October 2014, travelled on business
Thank MichelleDearing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded 31 August 2015

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to the Doubletree by Hilton Cariari San Jose. Carolina Salazar, Director of Sales & Marketing.

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Reviewed 11 April 2015

We arrived late night into San Jose and also had an early morning departure. Originally we thought of staying at the Hampton Inn or one of the other hotels with airport shuttles. However I am glad we didn't because the Double Tree Cariari is am amazing option for convenience, comfort as well as giving you the feeling that you made your time in the area worthwhile. Here are some important things that made us change our stay from one night to three nights (the night we arrived, one night in transit, and a third on our way back): 1. They arrange airport transfer for $15-20 and its only 10-15 minutes to the airport. No waiting for a shuttle, and its really not far 2. The hotel is amazing : Lovely rooms, friendly staff, huge area, with a pool (though the water is cold) - you can just stay and spend your time before or after a flight just relaxing. 3. Spa and casino : Great spa, and a casino to keep you entertained and rejuvenated - both are reasonable (spa is affordable, and casino has low minimums) 4. Mall nearby : This hotel is in a nice residential area and you can walk over to a nearby mall for any shopping needs 5. Overall, great value for money - the rates are reasonable, the food is great (definitely get the breakfast), all-in-all a really wonderful experience and I am glad we didnt settle for an airport hotel

  • Stayed: April 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Amit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded 31 August 2015

I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon....safe travels. Carolina Salazar, Director of Sales & Marketing

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Reviewed 11 April 2015

Lets start with the good. Overall a nice hotel, rooms a little small but very well equipped with coffee, trouser press, ironing board tv etc as you would expect from a Hilton airport conference centre type hotel.

Now the not so good - stayed here at start and end of the tour, check in at start was a little slow but ok. Check in at end of tour was manic as two trips arrived at once and despite being about 3pm they were having to check the rooms were empty. I found a solution however, walked across the carpark to the Hard Rock cafe, had a beer or two, let the crowds disperse and then check in was easy (fine if you have the time to do that but maybe would not have been so chilled if this was the first check in after my 14 hour flight - just saying).

  • Stayed: February 2015, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded 31 August 2015

Thank you for your comments about Doubletree by Hilton Cariari San Jose and I hope you will stay with us again soon to experience our hospitality. Carolina Salazar, Director of Sales & Marketing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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