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BrooklynGuy13
Brooklyn, New York

A bit of tropical life, in comfort, welcoming

5.0 of 5 bubblesReviewed 15 Sept 2024
This is a wonderful location in La Fortuna! The staff, the accommodations and the food are all terrific. Not overly expensive, welcoming, great cottage-like rooms. Extremely beautiful surroundings and conveniently located. The restaurant is great! The staff is lovely—front desk and restaurant. Mineral baths on site are a bonus.
Date of stay: September 2024
Room Tip: Beautiful location!! Can be slippery for seniors and little ones. But it’s a tropical location....
Trip type: Travelled solo
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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View more hotels in La Fortuna de San Carlos
Reviews (892)
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Traveller rating
513
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79
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3 - 8 of 892 reviews
Reviewed 9 August 2024 via mobile

Having recently stayed at Kokoro I would be wary of the recently posted positive reviews. As witness to the resort as a guest, I found the hot springs and every aspect of the guest rooms to be in very poor condition. The hot springs and private guest rooms are in need of a complete tear down. The view from the reception is the only attractive aspect of the resort.

Room tip: If it’s the only hotel you can afford, it is a safe place to rest.
Date of stay: July 2024
Trip type: Travelled solo
Thank CBCCA2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 May 2024 via mobile

Stayed here for 9 nights and loved the relaxation! Wonderful hot mineral springs on the property. Amazing property with jungle trails that are rich with wildlife. This is a bird watching paradise with many frogs as well. Sloths can be seen from the hot springs! Very nice restaurant on-site. Nice staff that were very helpful. It is close to other hot spring resorts including Eco Termales which is splendid. Also, incredible views of the volcano. Such a pleasant and relaxing place!!!

Date of stay: May 2024
Trip type: Travelled solo
Thank SiriusSkier23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peggy Tam, General Manager at Hotel Kokoro Arenal, responded to this reviewResponded 9 July 2024

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2024 via mobile

Cabanas are spacious with comfortable beds and strong air conditioning. They pump the thermal waters from 300 feet below ground into three different temperature pools. Food in the restaurant was very good - breakfast was a can’t miss - fresh juices fruit, eggs, rice and beans - big selection. Close to La Fortuna but far enough away to like you are in tropical setting. Would highly recommend!

Date of stay: April 2024
Trip type: Travelled with family
Thank richmond_dude
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 April 2024

The BEST hotel we stayed at! Absolutely magical! The hot springs, volcano view, pool, sloths in the trees, the unbelievably lovely staff, the amazing large birds wandering around the grounds! Really the most fabulous hotel and excellent buffet breakfast. We loved every minute-thank you so much!

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jessica G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2024

Offered good value for money, with friendly servers, a small pool, and private hot springs. The hot springs had three tiers all with different levels of temperature. I loved the separate cabins to add to privacy and get us closer to nature. Due to the timing (rained the entire time) we didn't get to see the volcano while in La Fortuna but I am sure the view would have been wonderful.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank LKindsay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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